Maintain open and consistent communication with customers throughout the service process, providing updates on repair progress and addressing any unexpected issues promptly.
Able to communicate in English and Bahasa Malaysia; Mandarin is optional. Friendly, responsible, punctual and willing to learn. Available for agreed part-time shifts, including weekends and public holidays when scheduled. Applicants must be Malaysian citizens or permanent residents, or already hold valid Malaysian work authorization. No new visa sponsorship is provided. Female staff accommodation may be available, subject to availability and company rules.