Quality issue analysis: Coordinate the team, use tools such as 5Why, fishbone diagram, and 8D report to conduct root cause analysis on customer complaints or internal non-conforming products, formulate corrective and preventive measures, track and verify the closed-loop effect, and write reports.
Quality issue analysis: Coordinate the team, use tools such as 5Why, fishbone diagram, and 8D report to conduct root cause analysis on customer complaints or internal non-conforming products, formulate corrective and preventive measures, track and verify the closed-loop effect, and write reports.
· Candidates will also gain exposure to testing Generative AI solutions, chatbots, LLM-based applications, and AI guardrails while working in Agile teams.
REQUIRED COMPETENCIES1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.2. Ensures Accountability – holding self and others accountable to meet commitments 3. Customer focus – Building strong customer relationships and delivering customer-centric solutions.4. Being Resilient – rebounding from setbacks and adversity when facing difficult situations, is confident under pressure and maintain a positive attitude despite adversity.5. Knowledge of ISO9001, Quality Management System, Quality Control and usage of measuring devices/tools.