Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
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Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
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Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
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Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
...
Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
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ManageWindows 10& 11, MS Office Applications, network connections, printer mapping etc.
Manage email message configuration and troubleshooting issues for Outlook.
Must be able to troubleshoot laptop or PC problems down to the board level, set up peripherals, connect devices to the network, and install/replace various hardware components, hard drives, etc.
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• Install, configure, and maintain network and POS hardware including routers, switches, printers, and other peripherals across restaurant sites in JB, surrounding areas, and Singapore
• Be the go-to troubleshooter for merchants experiencing network or POS issues, diagnosing problems quickly and delivering solutions with confidence
• Act as a trusted advisor, sharing best practices and recommendations on hardware setup, network configuration, and system optimisation
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Work closely with the Support Team by assisting with projects in Singapore;
Opportunity to travel to Singapore for field trainings and bonding sessions with the Singapore Team when necessary;
Work closely with the Sales Team in coordinating activities such as scheduling of user trainings, technical/software installations or other activities that will aid in developing opportunities and sales;
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Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems
Plan, coordinate Master Maintenance plan from Elect, Mech. Work with Site Lead to inform affected clients and to make changes if requested by clients
Work with all DC vendors/term contractors/equipment OEM on the scheduled maintenance to ensure that all planned maintenance is carried out
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Work closely with the Support Team by assisting with projects in Singapore;
Opportunity to travel to Singapore for field trainings and bonding sessions with the Singapore Team when necessary;
Work closely with the Sales Team in coordinating activities such as scheduling of user trainings, technical/software installations or other activities that will aid in developing opportunities and sales;
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Facilitate Lifecycle Management: Assist with seamless employee onboarding, benefits administration, robust recordkeeping, and professional offboarding.
Employee Relations: Serve as a reliable point of contact for employee inquiries regarding HR policies, procedures, and benefits.
Track & Monitor: Oversee and maintain precise employee attendance and leave records.
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Work closely with the Support Team by assisting with projects in Singapore;
Opportunity to travel to Singapore for field trainings and bonding sessions with the Singapore Team when necessary;
Work closely with the Sales Team in coordinating activities such as scheduling of user trainings, technical/software installations or other activities that will aid in developing opportunities and sales;
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Monitor the performance of housekeeping, security, linen, pest control and waste management vendors to ensure compliance with contractual requirements and hospital standards.
Handle and resolve complaints related to support services in a timely and professional manner.
Assist in the investigation and follow-up of incidents related to safety, security and support services operations.
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