Work on complex bids and respond to RFPs, requiring deep knowledge in specialized architecture areas such as Core Insurance applications, network security, and information systems.
Lead consulting or architectural engagements with Insurance Clients as a Technical Solutions Consultant.
Conduct in-depth technical discussions with clients, providing tailored solutions that align with their IT landscape and future roadmap.
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We connect and empower architects across our global, federated organization to design sustainable technology solutions using shared principles and active communities. To achieve our 2026 strategic goals, we need a visionary architect to build a resilient, fully integrated toolchain ecosystem that drives data-driven portfolio management and landscape consolidation. ### **The Role: What
You Will Do**As the **Solution Architect for the Integrated Toolchain**, you will serve as the principal technical mind behind our core corporate platforms: **ArchiMEDES (SAP LeanIX)**, **ArchiSense (our custom AI Co-Pilot)**, and **ITONICS (Innovation Management)**.
You will bridge the gap between architectural data and strategic execution. Your primary responsibilities will include:* **Drive EAM Tooling Excellence:** Serve as the technical owner for ArchiMEDES (SAP LeanIX). You will configure core data models and drive advanced automated integrations with ServiceNow and cloud discovery tools to deliver a real-time, comprehensive view of our IT landscape.
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Assist in business requirement analysis, preparation of user requirement specifications, as well as testing and deployment for new rollouts or enhancements to existing solutions.
Provide first-level support for service requests from country users, including issue investigation and escalation to CSSC for SalesPlus , mCollector, DMS, POP6-related matters.
Deliver daily operational support, including troubleshooting and application installation on mobile devices.
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As a Technical Solutions Director, you will hold overall technical, architectural, and functional leadership for ABB’s most complex energy industry solutions. This role provides direct people and technical leadership across three specialist domains: Complex Projects Solution Architecture, LNG & Chemical Process Automation and Power Generation Automation. You will be accountable for technical integrity, architectural consistency, engineering governance, and capability development across these domains. Acting as the senior technical authority, you will ensure that integrated solutions across control, electrical, and digital platforms are robust, compliant, scalable, and aligned with ABB’s global technical strategy
Ensure that all application designs and implementations comply with Group architecture and bedrock guidelines, cybersecurity policies, AI governance and enterprise standards defined by HQ.
Work closely with business stakeholders and DDTech Referents in each country to identify opportunities for process digitalisation and automation.
Coordinate with infrastructure and cybersecurity teams to ensure new solutions are properly integrated into the existing IT landscape.
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Reporting to the Managing Director, this role carries full leadership responsibility for driving the growth, profitability and strategic direction of the Business Solutions Managed Services portfolio in Malaysia. The mandate is to lead commercial performance and P&L outcomes, champion digital transformation-led solutions, and partner closely with sales and executive stakeholders to expand market opportunities and solution adoption. Beyond business growth, the role is tasked with elevating operational excellence, building scalable delivery models, shaping consultative engagement with enterprise clients, and developing a high-performing leadership team capable of supporting long-term transformation and sustainable expansion.
• Provide strategic leadership for the team, driving end-to-end growth of the Solutions and Managed Services business across Malaysia
• Own and deliver financial results for the Business Solution team including revenue, profitability, and sustainable business expansion
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Ensure that all application designs and implementations comply with Group architecture and bedrock guidelines, cybersecurity policies, AI governance and enterprise standards defined by HQ.
Work closely with business stakeholders and DDTech Referents in each country to identify opportunities for process digitalisation and automation.
Coordinate with infrastructure and cybersecurity teams to ensure new solutions are properly integrated into the existing IT landscape.
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Lead Technology Foresight Integration: Maintain technical ownership and oversee the integration of the ITONICS platform to effectively map external market trends and emerging technology phases
Enable Data-Driven Portfolio Management: Architect a seamless toolchain that bridges corporate strategy and engineering execution, providing clear, transparent insights into dependencies, technical debt, and redundancies for senior leadership
Embed "Decisions Over Documents" Practices: Partner with Architecture Practice Leads to embed practical governance guardrails directly into the tooling ecosystem, reducing administrative friction for engineering teams
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Collaborate with Commercial, Marketing, and Operations to execute targeted interventions that increase GMV, repeat rate, and overall account profitability.
Conduct structured business reviews to demonstrate platform value, performance results, and improvement opportunities.
Maintain accurate records of client platform users and their access permissions.
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Collaborate with Commercial, Marketing, and Operations to execute targeted interventions that increase GMV, repeat rate, and overall account profitability.
Conduct structured business reviews to demonstrate platform value, performance results, and improvement opportunities.
Maintain accurate records of client platform users and their access permissions.
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Lead the handover of new analytics solutions from project teams into operational support. Validate user documentation, operational routines (such as data loads and period-end schedules) and knowledge transfer before assuming ownership.
Safeguard performance, availability and reliability of dashboards, reports and analytics applications. Supervise minor enhancements and partner with development teams to resolve bugs and implement updates without redefining users.
Serve as the liaison between business users and technical teams. Surface pain points, manage expectations, communicate outages and changes, and report on support outcomes to leadership and partners to maintain trust and satisfaction.
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Solution Evaluation: Assess existing systems, technologies, and processes to identify gaps and areas for improvement. Conduct feasibility studies and recommend appropriate solutions to address business challenges. Inform the requestor of the cost and time estimate.
Solution Design and Development: Develop comprehensive solution designs, considering both technical and business aspects. Ensure alignment with organizational goals, standards and best practices. Participate in development activities.
System Integration: Coordinate with development teams and vendors to ensure smooth integration of new solutions with existing systems. Participate in system testing, troubleshooting and issue resolution.
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Conduct call and email support for companies that advertise on the platform regarding technical issues such as troubleshooting general Pixel implementation, conducting Pixel verifications and onboarding new advertisers onto client’s measurement solutions.
Appropriately escalate issues which cannot be directly resolved, or require Product intervention.
Perform proactive and reactive analyses of technical integrations on advertisers webpages and present findings to client stakeholders and directly to advertisers
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Pitch & Present: Confidently present Iron Mountain’s value proposition to managers, directors, and cross-functional stakeholders.
Deal Execution: Support and drive the end-to-end sales cycle, from initial cold touch to proposal submission and closing, with guidance from senior leadership.
Experience: 2+ years of professional sales experience (B2B, tech, logistics, or high-volume telesales/inside sales preferred), with a clear focus on outbound prospecting or cold business acquisition.
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Manage dealer and partner enhancement requests from advisory meeting through to formal change request issuance, delivery tracking, and documented acceptance before closure.
Proactively communicate milestone status and escalate blockers to relevant stakeholders before they affect timelines.
Co-present product demos with the sales team as the technical voice — handling system architecture questions, addressing integration concerns, and tailoring demo flows to each prospect's industry and use case.
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Leading the definition and validation of scalable, standard-based system architectures across diverse project and lifecycle scenarios (greenfield, brownfield, migration, modernization)
Serving as ABB’s senior technical representative in high-level discussions with customers, EPCs, licensors, and consultant
Providing technical governance and escalation support across the project lifecycle—from early concept through execution and commissioning.
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