Manage the IT budget, including forecasting and monitoring expenses (reallocating resources, renegotiating contracts, and identifying cost-saving option)
Manage vendor relationships and contracts, overseeing service level agreements (NAV, ERP & UBS vendor Support, M365 and Fortinet network renewal vendor and Hardware supplier)
Stay updated with trends and developments in technology, and research new technologies that could benefit the organization (Emerging technologies, Attending conferences, reading industry publications and Networking with other IT professionals)...
Deep expertise in modern Java (17+) including concurrency, multithreading, reactive programming, build tools (Gradle/Maven lifecycle), and design principles (SOLID), with experience in performance tuning, JVM optimization and troubleshooting.
Proven hands-on experience with Spring Boot ecosystem (Security, WebFlux, Data/MyBatis), understanding of Spring internals (beans, AOP, request handling, serialization), and API design using REST and OpenAPI.
Experience in designing and operating microservices on AWS using ECS, DynamoDB and Aurora, with knowledge of event-driven systems and services such as SQS, SNS, EventBus and Lambdas, combined with CI/CD and infrastructure-as-code practices....
Coordinate with customers and internal technical teams, including Development, Quality Assurance, Infrastructure, and other stakeholders, to escalate complex issues, provide detailed analysis and reproduction steps, and test and validate fixes, patches, and software updates.
Maintain and monitor IT systems and infrastructure by installing and configuring hardware, operating systems, and applications; monitoring system and network performance; and supporting product deployment, migration, integration, and connectivity requirements.
Support system updates and product readiness by setting up items, bundles, and promotions; performing quality assurance testing; validating new configurations in production; monitoring product availability; and raising concerns or issues requiring resolution....
We are seeking a highly competent, hands-on, and commercially driven Executive, IT Support Administration to manage the full spectrum of IT support, and infrastructure within our Corporate Division.
This role is ideal for an IT professional who can independently troubleshoot technical issues, manage IT resources, coordinate with vendors, and provide reliable IT support to ensure smooth business operations.
Ticket Management: Create, update, and manage support tickets to track and document the status and resolution of user issues.
Security Awareness: Promote and enforce IT security policies, assisting users in understanding and adhering to best practices for maintaining a secure computing environment.
User Account Management: Assist in managing user accounts, including account creation, modification, and deactivation, while ensuring adherence to security policies...
Ensure asset lifecycle aligns with security and audit requirements.
Manage secure disposal of IT assets in line with company policy and regulatory requirements and proper data sanitization / destruction before disposal....
Report the Group's security posture, incident trends, risk exposure, and improvement progress to the Group IDT Director and senior management.
Manage security tooling and managed-security-service vendors at the operational level, including service quality, licence utilisation, and cost.
Operate and continuously improve Group security monitoring, covering SIEM use cases, log sources, detection rules, and alert triage across endpoints, servers, network, and cloud services....
Hardware:- Manage and maintain all Systems and Network hardware.
Network Administration: - Install, configure, troubleshooting and maintain Firewalls, Routers and Network Switches, and trouble shoot WIFI, Network and Internet connectivity issues
Relationship Management - Build strong relationships with Ramp & Guest Services (GS) department and act as the trusted advisor on technology-related matters. - Facilitate regular meetings and discussions between ICT and Ramp & Guest Services (GS) department leaders to ensure alignment and collaboration.
Project Management - Oversee and coordinate ICT projects for Ramp & Guest Services (GS) department from initiation to completion. - Work closely with developers and Ramp & Guest Services (GS) department to ensure that projects are delivered on time, within scope, and within budget.
- Encompass a range of project management tasks, including planning, execution, monitoring, and reporting...
Explore and collaborate with Key Technology Partners to ensure the implementation of the Architecture, Roadmaps and Standards.
Acts as a change agent to promote and drive initiatives to drive internal innovation, improve Technology process and cost efficiency and enhance business results.
Manage regular Enterprise Architecture Forum meetings by defining the Technology Architecture Guiding Principles and Standards....