Own project communications during incidents or urgent issues: coordinating a fix, keeping stakeholders informed, and making sure the retro actually changes something next time
Lead the migration from the existing company's platform to the new cloud-based platform, including application modernisation, integration changes, data migration and reconciliation, testing, cutover, rollback planning, and post-migration stabilisation.
Collaborate and meet regularly with internal team members to discuss progress and find new ways to improve business and to facilitate customer need fulfilment
Oversee corporate data backup and recovery processes, regularly monitor backup health and performance, and conduct scheduled restoration testing to ensure data integrity and business continuity.