- Johor Bahru Johor Malaysia
Working Location
Job Description
Responsibilities
A. Position Details
Position - Information Technology Executive
Department - Information Technology
Reports to - HR Manager / Management
Functional reporting - Managing Director / Assigned IT Supervisor
Job level - Executive
Work location - Plassein Industry
Salary range - RM3,500–RM5,000
Working hours - 5.5 Days (8.00 - 17.00)
B. Job Purpose
To ensure the smooth operation, maintenance, security and availability of the company's IT infrastructure, computer systems, network, software and business applications.
The IT Executive is responsible for providing timely technical support to all departments, maintaining IT assets, protecting company information and ensuring minimal disruption to business operations.
C. Key Job Responsibilities (JD)
1. Maintain computers, laptops, printers, servers, network infrastructure and IT equipment.
2. Provide technical support and troubleshooting to all departments.
3. Manage company email, internet, Wi-Fi, network access and user accounts.
4. Maintain ERP, production-related systems and other business applications.
5. Monitor system performance, security and data backup.
6. Maintain IT asset registers, software licenses and equipment records.
7. Coordinate with external IT vendors and service providers.
8. Monitor IT expenses, maintenance costs and software subscriptions.
9. Implement IT security measures and control unauthorized access.
10. Ensure IT projects and system upgrades are completed within approved timelines.
11. Maintain IT SOPs, technical documentation and troubleshooting records.
12. Submit monthly IT performance reports to HR Manager and Management.
D. Required Qualifications and Experience
Academic Qualifications
Working Experience
Technical competencies
Computer hardware and software troubleshooting.
Job Type: Full-time
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
Work Location: In person
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