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2,500+ It Helpdesk Jobs - July 2026 - High Salaries
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"it helpdesk"
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Manage Alert
SGD3,000 - SGD3,000 Per Month
Singapore
- Log, track, and manage support tickets through to resolution, ensuring SLAs are met
- Triage incoming issues, categorised by priority and platform, and escalate complex technical matters to the L2/AMS team as appropriate
- Coordinate with L2 and technical teams to ensure smooth handover and follow-through on escalated issues ...
Posted
24 days ago
MYR1,700 - MYR2,200 Per Month
Ampang Jaya Municipal Council
- Escalate unresolved issues to the appropriate support team when necessary.
- Monitor and coordinate IT product repairs, warranty claims, and service requests.
- Schedule and track preventive maintenance activities. ...
Posted
a month ago
Senior Assistant Director - Helpdesk Transformation Senior Assistant Director - Helpdesk Transformation
Accountant-General's Department (Singapore)
Undisclosed
Singapore
- Documentation of processes and creation of knowledge base articles to support financial processes and accounting-related service requests to improve efficiency
- Exploring and adopting of emerging tools, including pilot testing and deployment
- Monitoring and evaluating on the effectiveness of implementation of new technologies/tools ...
Posted
15 days ago
Accountant-General's Department (Singapore)
Undisclosed
Singapore
- Supporting the documentation of processes and creation of knowledge base articles to support financial processes and accounting-related service requests to improve efficiency
- Exploring and adopting of emerging tools, including pilot testing and deployment
- Monitoring and evaluating on the effectiveness of implementation of new technologies/tools ...
Posted
10 days ago
SGD3,000 - SGD4,000 Per Month
Islandwide (Singapore)
- The Level 1 Help Desk Engineer represents the company directly to clients and must communicate in a clear, calm, and professional manner at all times. The role requires the ability to explain technical issues in plain language, manage expectations honestly, and avoid jargon or vague updates. Where a resolution will take time, the engineer is responsible for keeping the client informed rather than waiting for the client to chase.
- Where an issue cannot be resolved at Level 1, the engineer is responsible for escalating it to the appropriate colleague or team with a complete summary of the issue, impact, troubleshooting already completed, screenshots or logs where relevant, and a clear statement of what assistance is required. Escalation does not remove ownership of the client experience: the engineer should continue to monitor the ticket and maintain client communication unless ownership is formally transferred.
- As the Singapore-based Level 1 Help Desk Engineer, the role provides local and regional support coverage for existing clients while operating as part of the wider Hong Kong-led Help Desk function. The engineer is expected to work to agreed service hours, attend regular check-ins with the Help Desk Manager, follow company’s documented processes, and raise operational concerns early where workload, recurring issues, or client expectations require management attention. ...
Posted
a month ago
Undisclosed
Singapore
- Provide First Call Resolution (FCR) technical support via phone and email
- Perform first level troubleshooting and escalate to resolver groups as required
- Furnish timely updates to customers on issue status ...
Posted
a month ago
Undisclosed
KL City
- Maintain and monitor office network infrastructure, IT security and antivirus tools
- Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
- Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...
Posted
a month ago
SGD3,500 - SGD3,500 Per Month
Singapore
- What We Offer
- Qualification : Certificate/Diploma In IT related Disciplines
- Experience : 3 Years and above ...
Posted
a month ago
SGD3,500 - SGD4,500 Per Month
Islandwide (Singapore)
- What We Offer
- Qualification : Certificate/Diploma In IT related Disciplines
- Experience : 3 Years and above ...
Posted
a month ago
SGD2,600 - SGD2,600 Per Month
Singapore
- This role will require to handle walk-in at the IT Concierge counter.
- Provide level 1 to 1.5 IT support
- Accompany vendors to restricted area ...
Posted
3 days ago
SGD2,300 - SGD2,300 Per Month
Singapore
- Provide course consultation, enrolment support, and curriculum information
- Deliver excellent customer service and customer experience
- Build and maintain strong relationships with students and parents ...
Posted
17 days ago
Senior Assistant Director - Helpdesk Transformation Senior Assistant Director - Helpdesk Transformation
Accountant-General's Department (Singapore)
Undisclosed
Singapore
- Documentation of processes and creation of knowledge base articles to support financial processes and accounting-related service requests to improve efficiency
- Exploring and adopting of emerging tools, including pilot testing and deployment
- Monitoring and evaluating on the effectiveness of implementation of new technologies/tools ...
Posted
a month ago
Undisclosed
Petaling
- Assist the dealers in giving required technical assistance to customers
- Escalate cases within the Technical Support organisation where a higher priority is needed or when additional resources are needed to solve a problem
- Including Connected Services support and VRS (Vehicle Related Services) products and services. Supporting the VRS Manager. Where applicable ...
Posted
a month ago
CL Technical Services Ltd.
Undisclosed
Hong Kong
- On the job training will be provided
- HK Permanent Resident is required
- CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations and we are an authorized supplier of T-contract service since 2005. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job! ...
Posted
21 days ago
Undisclosed
Singapore
- Job Requisition ID: 163129
- Company Description
- NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. ...
Posted
a day ago
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