54 It Helpdesk Jobs - September 2026 - High Salaries
Showing 54 jobs results for
"it helpdesk"
Customer Service Assistant
MYR2,000 - MYR2,800 Per Month
Fresh Graduates
Near Train Station
- • Escalate issues to the appropriate team when further support is required.
- • Follow up on open requests to ensure timely resolution.
- • Maintain proper records and documentation of requests. ...
Posted
6 days ago
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
Kapar, 42200
- Process orders, returns, and exchanges according to company procedures.
- Maintain customer records and update account information accurately.
- Assist with customer feedback collection and reporting. ...
Posted
10 days ago
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
- Address patient inquiries promptly and accurately.
- Direct calls to the appropriate department or individual as needed.
- Keep accurate patient records in our electronic medical records (EMR) system. ...
Posted
17 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
a month ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Follow up with potential customers and maintain regular communication.
- Arrange and confirm customer appointments or consultations
- Record customer information, call outcomes, follow-up status and appointment details accurately. ...
Be an early applicant!
Posted
12 days ago
Customer Service Assistant
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Manage customer enquiries from initial contact through resolution, including follow-up with the escalation team
- Guide vehicles and assist with parking flow
- Assist customers in using the parking and payment systems ...
Posted
3 days ago
Customer Service Assistant
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
- Stay updated on product knowledge, industry trends, and company updates to better assist customers
- Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Posted
3 days ago
MYR2,800 - MYR3,500 Per Month
- Resolves problems with customers via inbound telephone, email or chat sessions using technical product knowledge and interpersonal skills.
- Communicates basic technical solutions to customers using effective communication, listening, and comprehension skills.
- Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers. ...
Posted
2 months ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Tebrau, Johor
- Monitor sales material stock maintenance such as brochures; confirmation to Purchase such as monthly movement stock record.
- Check and handle verification of sales key in information.
- Carry out daily checking and issuing of Official Receipt on payment made by customer via Whatsapp, Wechat or any other channel. ...
Posted
3 months ago
MYR8 - MYR15 Per Hour
WFH • Fresh Graduates
Near Train Station
- Undertake outbound customer relationship management calls as necessary.
- Prepare reports on customer trend and support Manager to continuously review process, identify and resolve service gaps through constructive feedback and implements process improvements where appropriate.
- Any other ad-hoc tasks when required. ...
Posted
15 days ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
- Issue of temporary receipt and official receipt and arrange weekly sales collection as per scheduled for CIT purposes (until CDM in place).
- Ensure that all daily sales related documents are properly filed or documented.
- Update daily burial and urn or pedestal installation records, sold out lots and customer database for management review and analysis. ...
Posted
3 months ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Follow up with customers to ensure issues are resolved satisfactorily.
- Assist customers through various communication channels, including phone calls, emails, social media, and messaging platforms.
- Maintain accurate records of customer interactions and transactions. ...
Posted
11 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
25 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
25 days ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
- Stay updated on product knowledge, industry trends, and company updates to better assist customers
- Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Posted
a month ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
- Prepare quotations, proforma invoices, sales orders, and job sheets using the CRM system
- Update customers on order status, job progress, and delivery arrangements via the ERP system
- Ensure all customer information, order details, and payment records are accurately maintained in the ERP system ...
Posted
a month ago
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Escalate complex or unresolved issues to the internal team as needed
- Maintain accurate and complete records of customer interactions
- Manage and maintain company social media account (content posting, responding to messages/comments) ...
Posted
a month ago
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
22 days ago
MYR3,000 - MYR6,000 Per Month
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Verify customer information and ensure transactions are processed correctly.
- Maintain good relationships with existing customers by providing continuous support and assistance.
- Follow up with customers regularly to ensure their issues are resolved and improve customer satisfaction. ...
Posted
4 days ago
MYR2,800 - MYR3,500 Per Month
- Resolves problems with customers via inbound telephone, email or chat sessions using technical product knowledge and interpersonal skills.
- Communicates basic technical solutions to customers using effective communication, listening, and comprehension skills.
- Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers. ...
Posted
2 months ago
MYR1,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
- Handle clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned by Manager/Supervisor ...
Be an early applicant!
Posted
3 days ago
MYR1,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
- Handle clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned by Manager/Supervisor ...
Be an early applicant!
Posted
3 days ago
MYR1,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
- Handle clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned by Manager/Supervisor ...
Be an early applicant!
Posted
3 days ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
- * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- * Process service requests including account updates, disputes, and payment arrangements. ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
- Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
- Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Posted
2 months ago
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
Posted
a month ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
- * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- * Process service requests including account updates, disputes, and payment arrangements. ...
Posted
a month ago
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
- Any other duties assigned by Management from time to time.
- Ensuring the front desk and waiting area are clean and tidy, free from odors. ...
Posted
3 months ago
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