Compass Mind Asia is a leading training consultancy dedicated to empowering organizations with innovative learning. As we continue to grow, we are seeking a dynamic and proactive individual to join our team as a Client Engagement Executive who is passionate about building meaningful connections and delivering top-notch customer experiences.
Support the identification and evaluation of potential new routes by assisting in data gathering and preliminary analysis on market demand, fare trends, competitor activity, and operating costs.
Assist in the preparation of route performance reviews by collecting and organizing relevant data on route profitability, load factors, and revenue trends.
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To plan, execute, coordinate and monitor the procurement process / comparison exercise to ensure that they are conducted and completed within the timeline and in accordance to Standard Operating Procedure (SOP) Procurement Policies, Procedure and Guidelines.
Ensure all procurement activities comply with PR1MA Procurement policy, procedures, and legal requirements, and maintain accurate records for auditing purposes.
Prepare procurement papers for Management approval where applicable.
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Perform ETL (Extract, Transform and Load) activities to extract data from various sources, transform and validate data, and load it into the relevant systems or databases to support data integration, reporting, and business requirements.
Responsible for the operations, maintenance, user access management, change request, enhancements of the company’s ICT systems and applications.
Monitor and manage vendor resolution of incidents and problems, including prioritization and escalation to appropriate groups when appropriate interrupted manner.
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Accountable to identify, evaluate and develop new flying opportunities. Assess various route performance factors such as current demand, growth trend, market fare, competitive landscape, cost structure and commercial strength and provide management with thoroughly researched business cases supported by P&L forecasts on route and fleet decisions
Review route network performance in order to detect profitability gaps and provide data-driven suggestions to influence various stakeholders from Revenue Management, Scheduling, Sales and/or Operations toward corrective actions
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