Identify customer business challenges and align DXC solutions to deliver measurable business outcomes.
Lead complex, multi-year services engagements involving Managed Services, IT Outsourcing, System Integration, Cloud, Security, Data & AI, and Digital Transformation.
Manage the complete sales cycle, including prospecting, qualification, solution development, commercial negotiations, contracting, and deal closure.
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Effectively communicate the value of our services and answer customer questions and objections, utilizing our group tools such as SET. SET Champion to promote usage among team.
Accurately record customer information and sales activities in the CRM system.
Meet or exceed sales targets by maintaining a high level of productivity and quality.
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Target Achievement: Consistently meet or exceed monthly individual sales targets and performance KPIs.
Compliance: Ensure all sales activities and loan documentations comply strictly with banking regulations, legal frameworks, and company internal policies.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
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Ensure sales personnel are "on the ball" in managing leads, responding to prospects, and closing deals effectively.
Drive continuous improvement in customer engagement, conversion rates, and sales professionalism.
Oversee the end-to-end sales process including lead allocation, follow-up, and closure, ensuring all enquiries are attended to within defined Service Level Agreements (SLAs).
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