Prospecting new leads through cold calls, emails, social media, and other channels Qualifying leads by understanding their needs, budget, and decision-making process Researching prospects to identify pain points, industry challenges, and buying signals Engaging potential clients via phone, email, and virtual meetings Using CRM and sales tools to track and nurture leads Following up regularly to maintain consistent communication with prospects Understanding product offerings to provide accurate and compelling information Presenting solutions clearly and confidently to answer client queries Negotiating and closing deals with professionalism and integrity Handling objections and overcoming challenges to drive sales success
Comfortable with using basic digital tools (e.g., email, office productivity software, CRM or sales tracking systems) to manage contacts and opportunities.
Customer-focused mindset, capable of understanding client goals and translating them into practical event solutions.
Ability to work on-site in Petaling Jaya, attend client meetings and occasional events outside standard office hours when required.
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Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement initiatives that strengthen sales processes and elevate customer satisfaction, while collaborating closely with internal stakeholders to ensure timely product delivery and long-term key account relationship development
Administrative duties and coordination tasks as required
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