Work to designs set by the architects and the IT Manager, and say so early when a design will not meet a client’s availability, recovery or security requirements.
Assist in implementing and validating backup and recovery mechanisms within AWS (e.g. AWS Backup, snapshot strategies), including periodic restore testing and retention compliance.
Support backup, recovery, disaster recovery (DR), and high availability (HA) configurations, including snapshot management, restore testing, Multi-AZ, Multi-Region, and load balancing.
We are looking for a System Engineer to provide high-quality support for enterprise backup and recovery solutions. The role involves troubleshooting technical issues, managing backup operations, and assisting customers with system performance and reliability. The ideal candidate should have strong technical troubleshooting skills and the ability to deliver excellent customer service.
We are looking for a System Engineer to provide high-quality support for enterprise backup and recovery solutions. The role involves troubleshooting technical issues, managing backup operations, and assisting customers with system performance and reliability. The ideal candidate should have strong technical troubleshooting skills and the ability to deliver excellent customer service.
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.