Job Overview: Online Sales Assistants are responsible for liaising with customers through online platforms (Website, Whatsapp, Instagram, Facebook, etc.) to ensure a transaction goes smoothly. Online Sales Assistants are expected to help customers choose between the company’s array of goods and services, check availability of goods, process payments and maintain a high level of customer service. Online Sales Assistants are also responsible for operating the company’s online resources such as social media accounts, online retail platforms, and website.
Responsibilities and Duties:
Deliver retail and customer service activities to optimize and exceed sales targets, profitability and customer satisfaction.
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Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
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