Campus Relations & Community Initiatives: Cultivate strategic relationships with universities to drive campus partnerships, career fairs, and CSR projects, while leveraging internal events to amplify our external talent brand.
Milestone Celebrations & Culture Advocacy: Engage with team members during key career milestones to celebrate their achievements, capturing their authentic stories and feedback on our company job boards.
Operational Support: Assist with ad-hoc administrative tasks and day-to-day team support as needed to keep our people and culture operations running smoothly during peak times.
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Provide guidance and support to retail operations teams on employment legislation, company policies, and best HR practices.
Represent the Company in discussions with employees, external authorities, and legal representatives where required.
Monitor and ensure compliance with Malaysian employment laws and regulations, including Employment Act, Industrial Relations Act, and other relevant legislation.
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Process all collection activities by prioritizing the cases and follow up according to client policies and procedures
To perform outbound calls with external customers for payment inquiries.
To handle and manage disputes or queries from customers efficiently. At times, may need to do further research. Enter data inputs and update invoice records. Verify validity of account discrepancies
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Cultivate relationships with key regional and local media. Lead media engagement efforts including press outreach, interview coordination, press material development, and preparation of CARSOME’s spokespeople. Serve as a strategic partner in media strategy, coverage monitoring, and message alignment.
Develop and manage communications response plans for potential issues and crises. Draft holding statements, FAQs, and internal guidance while coordinating closely with local teams to ensure timely dissemination and handling of any crisis situation.
Lead and manage the regional communications team, providing guidance, direction, and development opportunities. Foster strong relationships with internal stakeholders and subsidiary teams to ensure alignment on messaging, timelines, and business priorities.
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Financial Accuracy: Ensure all receivables and account statements are correct and submitted on time, covering guests, groups, banquets, employees, and credit card companies.
University degree with 3-4 years of relevant experience.
Attention to detail, good communication, and interpersonal skills.
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