Ensure all periodic activity and reports are carry out and prepared on timely manner. All activity must be review and documented properly for audit purposes.
On monthly basis review helpdesk ticketing system to measure and report vendor KPI to IT Manager.
Ensure all endpoint devices, servers, network devices are configured and setup following IT Security standard and policies document.
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Prepare and maintain accurate sales reports, market research, customer records, and shipment tracking to ensure timely delivery and smooth operational coordination.
Support account receivable management by ensuring timely customer payments, continuously improving customer experience and internal processes, and undertaking ad hoc responsibilities as required.
Minimum 5 years of sales experience, preferably within the manufacturing, industrial materials, raw materials, or related B2B sectors; candidates with Diploma, Degree, or equivalent qualifications are encouraged to apply.
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Act as a liaison between the creative team and the client to ensure that all creative output is aligned with the client brief and meets their expectations
Monitor social media trends and provide insights to the client to improve campaign performance
Work with the project management team to ensure that all campaigns are executed on time and within budget
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Experience developing and maintaining SOPs for HRDC or other HR compliance-related processes; familiarity with audit readiness requirements for levy-funded programmes is highly advantageous.
Strong proficiency in Microsoft Excel or similar tools for tracker management, data reconciliation, and reporting; experience with Power BI or equivalent dashboards is an added advantage.
Highly organised, process-driven, and detail-oriented, with the ability to manage multiple concurrent claims, deadlines, and administrative workflows without compromising accuracy.
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Coordinate all aspects of the sales process from initial enquiry to closing of the opportunity as well as post-sales inquiry related to new variation work.
Monitor customer satisfaction, implementation procedures and activities for the purpose of providing feedback to clients.
Ensure all marketing materials, documents and correspondence are update and adhered to the corporate image.
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