You’re a passionate people leader who loves supporting the development of a team through a hands-on, collaborative approach alongside your Store Manager
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment
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Financial Reporting & Analysis: Prepare, review, and analyze monthly P&L by channel, as well as monthly manufacturing reports (including margin overheads and production variances).
New Product Development (NPD): Perform P&L simulations and financial modeling for prospective product launches.
Taxation & Compliance: Support the Finance Manager in gathering and compiling data for Transfer Pricing documentation.
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Financial Reporting & Analysis: Prepare, review, and analyze monthly P&L by channel, as well as monthly manufacturing reports (including margin overheads and production variances).
New Product Development (NPD): Perform P&L simulations and financial modeling for prospective product launches.
Taxation & Compliance: Support the Finance Manager in gathering and compiling data for Transfer Pricing documentation.
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Manage HR systems and reporting: Oversee team member data entry, track employment transitions, maintain training and corrective action records, and generate reports on key HR metrics
Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
At least 3–5 years in HR, preferably in hospitality or service-oriented industries.
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Display bakery items and products on shelves and counters to attract customers
Collaborate effectively with team members to achieve common goals, including assisting with stocktaking, inventory management, and daily store operations.
Handle customer complaints and resolve issues promptly and professionally, escalating complex situations to the supervisor when necessary
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