4) Reactivate inactive customers through follow-up via phone calls, WhatsApp or emails to generate new business opportunities and strengthen customer relationships.
5) Assist the sales team with administrative duties and document preparation.
6) Experience with online platforms, including e-commerce marketplaces, digital marketing, social media, and website management, is an added advantage.
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Minimum Experience: 3 to 5 years of professional experience in HR and administrative management.
Handle daily administrative operations, file keeping, and comprehensive contract management.
Coordinate the procurement, warehousing, distribution, and inventory control of office supplies, reception materials, and general office inventory.
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To monitor the progressive billings, reminders and notice of termination to purchasers/end-financiers in accordance to the terms and conditions of the SPA.
To ensure timely billings, collection of progressive billings and proper handling of loan documentation.
Assist in project launches and others related events when required.
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Handle incoming phone calls, share feedback with other departments, emails, and general front-desk support, good communication and polite negotiation skills for dealing with walk-in / call-in clients.
Record Keeping:
Update and maintain customer databases, tracking tools, sales files, perform daily data entry, filing, and document organization, support basic HR or inventory record-keeping tasks as needed.
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Ensure that the correct procedures and timely processing of documents are carried out on matters pertaining to Sale and Purchase Agreement, loan documentation, sub-sales, billings & collections, vacant possession and other related works including late payment interest, water & electricity deposit, all required statutory reports/listings to local Authorities are prepared & submitted in a timely and accurate manner.
Monitor and follow up with loan solicitor to ensure that the end-financier for progress loan documentation until loan is disbursed within the timeframe.
To ensure a proper filing system is maintained and all information is accurately updated and posted in the system.
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