Responsibility for the introduction, implementation, and continuous development of a methodology to ensure IT security requirements
Participation in the development of new solutions in the IT security environment and conducting security assessments for new or existing security solutions
Consulting and support for IT product groups and other Evonik units on information security matters, as well as guidance and consulting for IT projects in this context
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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· Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
· Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability.
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Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders
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Monitoring & Recovery: Perform real-time monitoring of the automation estate. Troubleshoot job failures (abends), perform restarts, and escalate persistent issues to senior engineers.
Compliance & Documentation: Ensure every change to the scheduling environment is linked to a valid ITSM change/task record. Maintain up-to-date runbooks.
Education: Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related technical field.
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Independently lead complex, cross-functional requirement discovery and solution design, resolving ambiguous or conflicting stakeholder needs through structured analysis, risk-based prioritization, and documented decisioning.
Define and maintain enterprise GRC data and process standards, including control mappings, taxonomies, evidence requirements, and reporting definitions to support ICFR, ISO-aligned controls, trust and assurance programs, and ERM activities.
Advise ERM leadership and senior stakeholders on platform and process tradeoffs, control coverage implications, and implementation sequencing; influence outcomes through persuasion and expertise in a matrixed environment.
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