Perform basic configuration and maintenance of office LAN/WLAN environments, including both IT and OT networks.
Coordinate with local telecom providers to maintain WAN connectivity.
Support network security operations, including basic configuration and administration of firewall policies, NAT, IDS, and related security controls.
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Work with other GTS teams and business stakeholders to resolve cross-functional issues and represent end-user operational needs in service or product discussions.
Support governance, audit, and compliance activities by ensuring controls, operational practices, and asset data are accurate, traceable, and up to date.
Use modern tools, automation, reporting, and AI-enabled assistants responsibly to improve troubleshooting, documentation quality, reporting efficiency, and operational productivity.
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People Leadership: Direct autonomy to hire, train, guide, and build a high-performing sales team.
Culture & Perks: Energetic, idea-driven culture with medical, dental & optical claim benefits, structured training, and annual company trips.
Team Leadership & Coaching: Hire, train, guide, and monitor sales team members; lead sales planning, pipeline management, and performance reviews to achieve team sales targets.
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Participate where appropriate in detail installation, configuration and testing procedures of all IT application project implementations.
To liaise with respective service providers and vendors to analyze, trouble-shoot, resolve and document all operational issues faced which cannot be resolved within the IT Support or Gamuda Group IT team. To provide update and escalate issues accordingly to IT Support manager if necessary.
To maintain the service uptime for all application related services and ensure that other respective business units or departments to operate in the most efficient, secured and reliable way.
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With the aim of supporting our growth and establishing a sustainable talent pool, we warmly welcome students specializing in the relevant field of study to join our internship program.
At Commerz Global Service Solutions, you’ll have the opportunity to familiarize yourself with our operations and actively contribute to projects associated with specific functions. Successful candidates will be given exposure on the process of banking processors specializing in Information Technology (IT) .
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Configure and optimize workflow management platforms, digital processes, dashboards, automations and reporting solutions, with ClickUp currently being the primary platform.
Drive end-to-end process integration across ClickUp, enterprise applications and reporting platforms to create scalable and sustainable digital workflows.
Design and develop dashboards, KPIs, and reporting solutions to improve visibility and decision-making.
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Drive end-to-end process integration across ClickUp, enterprise applications and reporting platforms to create scalable and sustainable digital workflows.
Design and develop dashboards, KPIs, and reporting solutions to improve visibility and decision-making.
Support end-to-end solution delivery from ideation and requirements through implementation, rollout, adoption, and operation.
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Own the annual infrastructure budget, including capital and operating expenditure — securing funding, controlling spend, and ensuring value for money.
Establish, govern, and periodically review IT disaster-recovery and business-continuity plans for critical infrastructure services.
Evaluate emerging technologies — cloud services, AIOps, automation, workplace collaboration, and cybersecurity and make investment recommendations where they deliver measurable business value.
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Experienced in understanding end-to-end business processes, designing scalable digital solutions, coordinating with stakeholders, and working with development team in an Agile Scrum setup
Experienced in planning and coordinating solution rollouts/ go-lives, release roadmaps, as well as driving change management and user enablement in a structured manner
Strong analytical and problem-solving orientation; leadership and project management experience preferable
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Report the Group's security posture, incident trends, risk exposure, and improvement progress to the Group IDT Director and senior management.
Manage security tooling and managed-security-service vendors at the operational level, including service quality, licence utilisation, and cost.
Operate and continuously improve Group security monitoring, covering SIEM use cases, log sources, detection rules, and alert triage across endpoints, servers, network, and cloud services.
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Develop strong documentation and commissioning practices that position you for senior engineering responsibilities.
Ready to do meaningful technical work and see real results? Working with us at CSP CONNECT SDN BHD means joining a delivery-focused team that designs, installs and hands over commercial ICT infrastructure across Malaysia. We move from design to site execution quicklyn and we value clear documentation, dependable testing and practical fixes that keep client systems running.
As an ICT Project Engineer you will be the builder who turns plans into working systems. You will own technical coordination on site, commission network and server components, and produce the runbooks and test evidence operations need to take over. Your role balances hands-on troubleshooting, vendor coordination and structured delivery so projects complete on time and meet performance and security expectations.
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Identifies and addresses legal and customer security requirements within the region
Supports the implementation of the global Information Security Management System (ISMS) and global business continuity standards within the region
Implements the global risk-based approach to protecting information and other assets within his/her region and performs vulnerability management related tasks
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