Responsibility for the introduction, implementation, and continuous development of a methodology to ensure IT security requirements
Participation in the development of new solutions in the IT security environment and conducting security assessments for new or existing security solutions
Consulting and support for IT product groups and other Evonik units on information security matters, as well as guidance and consulting for IT projects in this context
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Support continuous improvement by maintaining knowledge articles, completing structured shift handovers, and contributing to a 24/7 global support operation.
Accurately diagnose, categorise, prioritise, and escalate incidents and requests in line with service targets and operational standards.
Ensure seamless handovers to resolver groups and between shifts, with clear ownership, status updates, and next actions documented.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Engage with suppliers to negotiate favorable commercial and operational terms, enhancing programme effectiveness, profitability, and overall business outcomes. Leverage strong partner relationships to support sales growth and opportunity development.
Provide commercial guidance and input into deal structuring, costing, pricing, and procurement approaches to ensure competitive, deliverable, and compliant solutions.
Act as a key interface between internal stakeholders (Sales, Finance, Procurement, Legal, Operations) and external partners to drive alignment and support the resolution of issues impacting deal execution.
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You will innovate through GAI and automation: Develop and implement automated workflows, MCPs, and custom scripts to automate or "agentify" security tasks, reducing manual overhead and improving response times.
Bachelors Degree in Information Security, Cybersecurity or a relevant field