Digital Tools & Systems Enablement: Master and leverage the company’s digital tools, proprietary portals (like eZCS), and apps to address client requests and resolve transactional inquiries.
Assist in planning and executing sales events, roadshows, and product launches, including coordination of logistics, materials, vendors, and on-ground or virtual requirements.
Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Check and verifies on all accrual, submitted and pending claims in the system to make sure all claims has been attended to and unnecessary, duplicate or wrong claims has been deleted.