Check and verify on all accrual, submitted and pending claims in the system to make sure all claims have been attended to and unnecessary, duplicate or wrong claims are deleted.
Diploma / Degree in Business Administration or equivalent.
At least 1 year of working experience in related field.
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Communicate new developments relating to client and competitor products to the sales team to ensure they remain commercially informed and prepared
Coordinate and communicate all planned activities to relevant operational departments and Business Units to ensure aligned and timely execution
Liaise with clients' marketing teams to coordinate promotional material deliveries and ensure all marketing activities are accurately communicated and updated across the DKSH team
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4Conduct market research, competitor benchmarking, and customer trend analysis to identify new marketing opportunities and improve campaign effectiveness.
Build and maintain strong relationships with tenants, vendors, agencies, sponsors, and internal stakeholders.
Collaborate with retail tenants to develop joint promotions, product launches, and marketing campaigns that drive customer engagement and sales.
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Continuous Learning & Improvement – Be part of a team that encourages innovation, problem-solving, and process enhancement.
Make a Meaningful Impact – Play a key role in ensuring smooth operations and delivering excellent service to customers and stakeholders.
Order fulfilment – Handle customer orders from start to finish, making sure they are processed, tracked, dispatched on time, and delivered smoothly while fixing any issues quickly.
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Performance Analytics & Optimization: Track, analyze, and report on campaign performance, ROI, and KPIs, proposing actionable strategies for improvement.
Customer Journey Personalization: Utilize data insights from diverse online/offline interactions (Google Analytics, Customer Data Platform, social media, & etc.) to create personalized online content and campaigns for targeted audience segments.
Digital Asset Management: Manage and update content across all company websites, online platforms, and Google My Business profiles.
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Proactively design, configure, and optimize the Jira Service Management (JSM) Assets / Insight database structure (object schemas, attributes, references, and object types) to establish a highly reliable Configuration Management Database (CMDB).
Drive the automated discovery and seamless import of Configuration Items (CIs) into the Jira CMDB from external sources using REST APIs, discovery tools, and integration plugins.
Integrate CMDB CIs directly with JSM incident, problem, change, and request management workflows to power automated impact analysis, root-cause investigations, and rapid change approvals.
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Shall qualify or prepare working standards as per the requirement.
Online documentation of raw data, entries of logbooks and system calibrations in time, ensure compliance to SOPs, GLP and Good documentation practices.
Maintain the management of chemicals, HPLC and GC Column, reference standard and working standard as per the SOP.
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Strong understanding of GMP requirements, pharmaceutical engineering standards, and regulatory expectations, with experience in preparing and maintaining technical documentation.
Experienced in developing and reviewing URS, technical specifications, drawings, quotations, and vendor proposals for equipment, utilities, and facility-related projects.
Demonstrated ability to coordinate cross-functional stakeholders, including Engineering, Production, QA, Validation, Procurement, and external vendors/contractors.
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Assist in establishing and maintaining positive vendor relationships.
Collaborate with the Purchasing Executive to negotiate favourable terms, conditions, and pricing with suppliers.
Assist in maintaining accurate inventory records, including tracking stock levels and reordering when necessary. Perform stock take activities with store.
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