Develop and maintain productive business relationship with all prospects, partners, and clients, not limited to attending and responding to customer complaints, correspondence mail and phone enquiries professionally and timely.
Work closely with the marketing team to develop sales collateral for target market.
Manage the overall sales administrations such as loan application, SPA signing, issue letters and reminders;
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Manage the logistics schedule, coordinate deliveries, and work closely with the administrative team to ensure the correct items are prepared for delivery;
Contribute to the safety, cleanliness, and security of the warehouse. This includes ensuring proper storage and organization of goods and maintaining a clean and safe workspace;
Maintain accurate records of stock transactions and assist in record-keeping tasks related to stock management;
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Execute paid social media advertising campaigns, including setting budgets, targeting audiences, and analyzing performance.
Monitor social media performance using analytics tools (e.g., Google Analytics, Hootsuite, etc.) and provide monthly reports with key insights and recommendations.
Stay updated on the latest social media trends, platform changes, and emerging technologies to keep the brand relevant.
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To compile and update sales reports on a daily, weekly and monthly basis
To ensure all show units and sales galleries are well-maintained and in tip-top condition at all times, including liaising with contractors for any rectification works when necessary
Capable of producing simple, engaging social media content to promote products and drive sales, using Canva and AI tools
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Ensure compliance with the Strata Management Act 2013 and the Companies Act 2016
Assist in the preparation and coordination of Annual General Meetings (AGM) and Emergency General Meetings (EGM) for Management Corporation (MC) and/or Joint Management Body (JMB)
Coordinate and facilitate matters related to the transition from Joint Management Body (JMB) to Management Corporation (MC)
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Support managers in identifying appropriate development actions for employees and encourage learning through training, on-the-job development and other development opportunities.
Develop and maintain the annual training plan and coordinate training programs, workshops and other learning activities.
Monitor participation, effectiveness and feedback from learning activities and recommend improvements where needed.
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Drive new product launches by coordinating market research, product positioning, packaging, labelling, marketing materials, launch execution, and post-launch performance evaluation.
Work closely with Sales, E-Commerce, R&D, Production, Quality Assurance, Logistics, and other departments to align marketing strategies with business objectives and customer requirements.
Manage external agencies, media partners, designers, printers, content creators, event organizers, and other vendors to ensure quality, cost-effective, and timely delivery of marketing projects.
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