Manage the asset inventory system for all biomedical equipment; oversee the Testing & Commissioning (T&C) of new arrivals and safely manage the decommissioning/condemnation of obsolete assets.
Schedule, monitor, and audit Planned Preventive Maintenance (PPM) and calibrations carried out by internal teams or third-party vendors.
Evaluate vendor performance, manage service level agreements (SLAs), review maintenance contracts, and source technical spare parts efficiently.
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· Support management in maintaining and following up with overseas customers, especially recurring customers in the United States market.
· Assist in preparing customer information, customer background records and follow-up materials for distributors, wholesalers, retailers, contractors and business partners.
· Follow up closely on customer enquiries, quotations, samples, catalogues, product information, repeat orders and order status.
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