600+ Empathy Jobs - July 2026

Maintain a thorough understanding of all CAKETELLA and KETOCAKE products, including ingredients, preparation methods, and special dietary options (e.g., keto-friendly).
Proactively identify opportunities to improve customer satisfaction and streamline customer service processes.
Document all customer interactions and resolutions in the company's CRM system, ensuring accurate and up-to-date records. ...

Receive Complaints Resolving Conflict

Be an early applicant!

Posted

7 months ago

Specialist, Customer Happiness Specialist, Customer Happiness

ZUS COFFEE

Undisclosed

Full Time

Subang Jaya

Identify workflow gaps or recurring issues, propose actionable solutions, and contribute to updating SOPs and FAQs.
Learn and maintain in-depth knowledge of company products and services to provide accurate guidance.
Support special projects or ad-hoc initiatives that enhance customer experience or operational efficiency. ...

Posted

10 days ago

Customer Service Representative Customer Service Representative

Infinitechiropractickl

MYR2,000 - MYR2,800 Per Month

Full Time

Kajang

Maintain detailed records of customer interactions and transactions in the company's CRM system, ensuring data integrity and confidentiality.
Identify and escalate complex customer issues to the appropriate department or personnel for resolution, following up to ensure customer satisfaction.
Translate documents and communications from English to Mandarin and vice versa as needed to facilitate effective communication with Mandarin-speaking customers and colleagues. ...

Posted

2 days ago

Specialist, Customer Happiness Specialist, Customer Happiness

ZUS COFFEE

Undisclosed

Full Time

Subang Jaya

Identify workflow gaps or recurring issues, propose actionable solutions, and contribute to updating SOPs and FAQs.
Learn and maintain in-depth knowledge of company products and services to provide accurate guidance.
Support special projects or ad-hoc initiatives that enhance customer experience or operational efficiency. ...

Posted

18 days ago

Executive, Customer Service (Office Hours) Executive, Customer Service (Office Hours)

BE International Marketing Sdn Bhd

Undisclosed

Full Time

KL City

Respond to customer and member emails in a timely, accurate, and professional manner.
Manage and resolve Customer Support System (CSS) tickets within established service level agreements (SLAs).
Provide accurate information on the Company’s marketing plan, compensation structure, policies, and procedures. ...

Posted

23 days ago

Restaurant Operation Manager Restaurant Operation Manager

Social Imagination Insights Sdn Bhd

MYR5,000 - MYR10,000 Per Month

Full Time

Petaling Jaya

Vibe & Service Management: Lead the floor with magnetic energy. You ensure every guest feels respected, pampered, and right at home beneath the stars.
Financial & Costing Mastery: Keep our margins as sharp as a samurai sword. You’ll oversee inventory, control food/beverage costs, and optimize profitability.
Marketing & Audience Growth: Work on campaigns to keep the rooftop packed, leveraging your own networks and creative ideas to make APOLLO the ultimate destination. ...

Posted

4 days ago

Site Manager (Interior Fit-Out) Site Manager (Interior Fit-Out)

Fifth Space

MYR5,600 - MYR6,700 Per Month

Full Time

Malaysia

Problem Solving: Quickly identify and resolve on-site challenges — flexibility and solutions-first thinking are key.
Reporting & Documentation: Track project milestones, document work progress, and communicate clearly with our internal team and client's update.
Site Supervision: Monitor day-to-day construction activities to ensure smooth, safe, and aligned site execution. ...

Posted

16 days ago

Customer Service Officer Customer Service Officer

MYFLEXHEALTH SDN BHD

MYR2,700 - MYR2,900 Per Month

Full Time

KL City

Coordinate staffing allocations and scheduling through the company’s internal system.
Build and maintain strong professional relationships through clear, empathetic, and solution-focused communication.
Resolve customer concerns and complaints efficiently by identifying solutions, following up, and ensuring full resolution. ...

Posted

24 days ago

Senior UI-UX Designer Senior UI-UX Designer

CloudExpo Sdn Bhd

MYR2,500 - MYR4,500 Per Month

Part Time

Kota Damansara

Build and maintain scalable design systems for consistency across digital products
Map, analyze, and improve user journeys to create seamless user experiences
Collaborate closely with product teams, strategists, developers, and stakeholders to bring ideas to life ...

Posted

a month ago