Collaborate with clients and building management to schedule service appointments, explain technical issues, and provide clear explanations of work performed, ensuring high levels of customer satisfaction.
Preparation and monitoring relating to data collection and data updating/reporting comprising design, work schedule, labor schedule, material schedule, machinery schedule, cost and other schedule.
Manage non-conformances, inspection of works (IOWs), defects, and technical issues, ensuring timely corrective actions and compliance with project requirements.
Work in close liaison with store operator and plan, monitor and conducts store activities ensuring product purchased met the requirement and design standard.