Warehouse Administration: Support daily warehouse operations and ensure an organized workflow.
Inventory & Replenishment: Responsible for on-site stock-in and replenishment. Effectively coordinate and arrange personnel for restock tasks to ensure inventory availability.
Operations Coordination: Prepare and issue detailed "On-site Checklists" to the Set-up Team to ensure smooth operational execution.
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-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills
Build and maintain strong relationships with online customers through effective communication and proactive engagement, ensuring a high level of customer satisfaction and repeat business.
Analyze online sales data, market trends, and competitor activities to identify new opportunities, refine sales approaches, and achieve sales targets.
Collaborate with the marketing and product development teams to ensure accurate product information, compelling sales narratives, and effective promotional campaigns.
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Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
...
Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
...
Respond to customer inquiries and feedback via email, phone, and social media in a timely and professional manner, maintaining a high level of customer service.
Conduct market research and competitor analysis to identify trends and opportunities for product and sales growth.
Help maintain the visual merchandising of the online store, ensuring product images are high-quality and appealing.
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Creative Media Design – Design engaging posts, reels, posters, and digital flyers for business announcements, sales events, and new product launches.
Asset Organization – Maintain an orderly and organized digital library of all raw and edited visual assets for immediate marketing and store applications.
Order Fulfillment – Oversee daily incoming orders, including packaging and fulfillment processes.
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Stock Availability: Monitor inventory levels in the Warehouse Management System (WMS) specifically reserved for e-commerce, ensuring high "Availability-to-Purchase" (ATP) and flagging low stock to the planning team.
Catalog Synchronization: Assist in maintaining and aligning online product catalogs, ensuring new launches, promotional bundles, and product listings have accurate descriptions, codes (SKUs), and stock allocations across all platforms.
Campaign Readiness: Support operational preparation for mega-campaign days (e.g., 11.11, 12.12), ensuring the warehouse has the correct packaging materials, promotional inserts, and pre-packed bundles ready for dispatch.
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