Build and maintain strong relationships with online customers through effective communication and proactive engagement, ensuring a high level of customer satisfaction and repeat business.
Analyze online sales data, market trends, and competitor activities to identify new opportunities, refine sales approaches, and achieve sales targets.
Collaborate with the marketing and product development teams to ensure accurate product information, compelling sales narratives, and effective promotional campaigns.
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Work closely with internal teams (e.g., implementation team, customer service team) to ensure customer satisfaction.
Timely update sales data and customer information to ensure accuracy and completeness.PS: Preference will be given to candidates with sales experience in e-commerce ERP, ERP, or enterprise software.
Actively seek potential clients through various channels (e.g., ecommerce platforms, phone calls, emails, social media, etc.) and conduct initial screening.
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Understand customer needs, provide professional sales services to establish and maintain good client relationships and facilitate orders.
Collect and analyze market information and customer feedback to provide recommendations for product improvement and sales strategy optimization.
Collaborate closely with internal teams (e.g., Marketing, Product Development) to ensure smooth sales processes and enhanced customer satisfaction.
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Build and maintain strong relationships with online customers through effective communication and proactive engagement, ensuring a high level of customer satisfaction and repeat business.
Analyze online sales data, market trends, and competitor activities to identify new opportunities, refine sales approaches, and achieve sales targets.
Collaborate with the marketing and product development teams to ensure accurate product information, compelling sales narratives, and effective promotional campaigns.
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Brainstorm and manage content creation video editing, packaging design, social media postings, graphic design (using tools like Adobe Illustration, Canva, Capcut), and etc.
Ensure adherence to brand guidelines and timely completion of projects.
Support the day to day operations activities (Warehouse Management System, ERP, Inventory system, etc)
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Communication Skills
Sales & Persuasion Skills
Digital & Technical Skills
Problem-Solving
Customer service
Social media handling
Lead generation
Creative Thinking
Analytical Thinking
Marketing
Build and maintain strong relationships with online customers through effective communication and proactive engagement, ensuring a high level of customer satisfaction and repeat business.
Analyze online sales data, market trends, and competitor activities to identify new opportunities, refine sales approaches, and achieve sales targets.
Collaborate with the marketing and product development teams to ensure accurate product information, compelling sales narratives, and effective promotional campaigns.
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Monitor Store Performance, Sales Trends, and Key Metrics to optimize Product Listings, Pricing, and Promotions.
Conduct Competitor Analysis and Market Research to stay ahead of Industry Trends.
Prepare Regular Reports on Sales Performance, Campaign Effectiveness, and Account Growth to plan strategically and execute improvements in Client’s E-Commerce Results.
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Proficiency in Ecommerce Platforms
Order Processing
Inventory Management
Product Management
Microsoft Excel
Business Administration
Data Analysis
Data Entry
Business Analysis
Presentation
Build and maintain strong relationships with online customers through effective communication and proactive engagement, ensuring a high level of customer satisfaction and repeat business.
Analyze online sales data, market trends, and competitor activities to identify new opportunities, refine sales approaches, and achieve sales targets.
Collaborate with the marketing and product development teams to ensure accurate product information, compelling sales narratives, and effective promotional campaigns.
...
Build and maintain strong relationships with online customers through effective communication and proactive engagement, ensuring a high level of customer satisfaction and repeat business.
Analyze online sales data, market trends, and competitor activities to identify new opportunities, refine sales approaches, and achieve sales targets.
Collaborate with the marketing and product development teams to ensure accurate product information, compelling sales narratives, and effective promotional campaigns.
...
Engage with the online community during live streams by responding to comments, answering questions in real-time, and fostering a positive and interactive environment.
Analyze performance metrics of live streams, such as viewership, engagement rates, conversion rates, and audience feedback, to identify areas for improvement and optimize future content.
Create compelling short-form video content for TikTok that complements live stream promotions, driving traffic and interest to upcoming live sessions.
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TikTok Content Creation
Live Streaming
Social Media Marketing
Community Engagement
Sales
Brand Promotion
Video Production
Performance Analysis
Promoter
Respond to customer inquiries and feedback via email, phone, and social media in a timely and professional manner, maintaining a high level of customer service.
Conduct market research and competitor analysis to identify trends and opportunities for product and sales growth.
Help maintain the visual merchandising of the online store, ensuring product images are high-quality and appealing.
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Respond to customer inquiries and feedback via email, phone, and social media in a timely and professional manner, maintaining a high level of customer service.
Conduct market research and competitor analysis to identify trends and opportunities for product and sales growth.
Help maintain the visual merchandising of the online store, ensuring product images are high-quality and appealing.
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