Diagnose and resolve hardware malfunctions, performing repairs or coordinating with vendors for replacements and warranty claims.
Install and configure various software applications, ensuring proper functionality and user access, and providing basic user training when necessary.
Execute routine maintenance and troubleshooting for multifunctional printers and imaging solutions, ensuring optimal performance and minimal downtime.
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IT Support
Network Administration
Hardware Troubleshooting
Software Installation
Printer Maintenance
Managed Print Services
Office Solutions
Technical Support
Technical Support
Technical Support
Assist in the recruitment process, including posting job openings, screening resumes, scheduling interviews, and conducting initial candidate assessments.
Support the onboarding and offboarding processes for new and departing employees, ensuring all necessary documentation is completed.
Help in the development and implementation of HR policies and procedures, ensuring compliance with labor laws and company guidelines.
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Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
...
Assist with the preparation and processing of invoices, purchase orders, and other financial documents, liaising with the accounts department as needed.
Support sales activities by preparing sales reports, managing customer inquiries, and coordinating with the sales team to ensure smooth operations.
Manage office supplies inventory, placing orders and ensuring adequate stock levels for daily operations.
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Performance Management Administration — Own the operational side of the company's KPI review process across all roles — collecting monthly reports, tracking review cadence and deadlines, and maintaining scorecards, so this runs on schedule without requiring the CEO's direct involvement each month.
HR Policy & Attendance Management — Maintain and enforce HR policies including attendance, leave, and disciplinary procedures; flag recurring issues (e.g. attendance patterns) proactively rather than after they've become serious.
Payroll Liaison — Liaise with Finance on payroll-related matters — salary changes, allowances, statutory deductions — ensuring accurate and timely information flow.
...
Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
...
Performance Management Administration — Own the operational side of the company's KPI review process across all roles — collecting monthly reports, tracking review cadence and deadlines, and maintaining scorecards, so this runs on schedule without requiring the CEO's direct involvement each month.
HR Policy & Attendance Management — Maintain and enforce HR policies including attendance, leave, and disciplinary procedures; flag recurring issues (e.g. attendance patterns) proactively rather than after they've become serious.
Payroll Liaison — Liaise with Finance on payroll-related matters — salary changes, allowances, statutory deductions — ensuring accurate and timely information flow.
...
Assist in the recruitment process, including posting job openings, screening resumes, scheduling interviews, and conducting initial candidate assessments.
Support the onboarding and offboarding processes for new and departing employees, ensuring all necessary documentation is completed.
Help in the development and implementation of HR policies and procedures, ensuring compliance with labor laws and company guidelines.
...
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
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Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
...
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
...
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
...
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
...
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
...
Performance Management Administration — Own the operational side of the company's KPI review process across all roles — collecting monthly reports, tracking review cadence and deadlines, and maintaining scorecards, so this runs on schedule without requiring the CEO's direct involvement each month.
HR Policy & Attendance Management — Maintain and enforce HR policies including attendance, leave, and disciplinary procedures; flag recurring issues (e.g. attendance patterns) proactively rather than after they've become serious.
Payroll Liaison — Liaise with Finance on payroll-related matters — salary changes, allowances, statutory deductions — ensuring accurate and timely information flow.
...