Equipment Calibration & Care: Ensure proper maintenance, calibration, and routine checks of all CMM machines and precision measuring tools in the QA lab.
Internal Root Cause Analysis: Assist internal teams in identifying defect causes (5-Why / Fishbone) and establishing internal corrective actions to prevent recurring production defects.
CMM Programming & Metrology: Write, test, and optimize offline/online CMM programs from CAD models or 2D / 3D engineering drawings to verify part dimensions and characteristics accurately.
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Operational Support – Assist with opening and closing duties, stock arrangement, outlet setup, and ensuring smooth daily operations across service and kitchen areas.
Teamwork & Safety – Work closely with team members and supervisors, follow grooming, safety, and operational procedures, and maintain a positive and professional attitude.
Guest Service & Food Support – Assist with serving guests, taking orders, food running, clearing tables, packaging, and restocking as required.
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Quality Assurance: Uphold high quality standards throughout the machining process. Ensure all production steps are carried out according to instructions and best practices. Oversee investigations into quality issues, identify root causes, implement preventive actions, and drive a zero-defect mindset.
Continuous Improvement:Drive improvements in processes, reduce waste in materials, time, and resources, and improve productivity. Apply methodologies such asLean Manufacturing, 5S, Six Sigma, and Industry 4.0. Encourage improvements and ensure effective implementation of SOPs and work
Technical Oversight: Provide technical guidance and support to the production team in troubleshooting complex machining challenges. Recommend and implement investments in new technologies, machinery, tooling, and software to enhance manufacturing capabilities and output.
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Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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