Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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AI Workflow Experimentation: Leverage modern AI tools (Midjourney, Canva Magic Studio, Photoshop AI) to speed up composition, image generation, and workflow.
Visual Brand Elevation: Maintain a sharp, modern visual standard across all our online touchpoints.
Marketplace & E-Commerce Visuals: Create high-converting covers, promotional banners, and campaign layouts for TikTok Shop, Shopee, Lazada, and Easy.com.my.
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Adobe Creative Suite (Photoshop
Illustrator
InDesign)
Canva
AI tools (Midjourney
Canva Magic Studio
Photoshop AI)
Graphic Design
Multimedia
E-Commerce & Ad Sense
Print Knowledge
Compile, prepare, and update monthly operational reports such as P&L statements and Net Trading Square Footage reports.
Support Store Operations with administrative duties, including arranging stationery procurement, updating store contact information, and managing courier coordination.
Assist with the preparation of monthly Store Manager duty rosters and provide support for operational scheduling activities.
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Coordinate cross-functional activities with R&D, Production, Quality Assurance, Procurement, Sales and After Sales departments to ensure project alignment.
Prepare monthly production plans, ordering plans and facilitate PSI (Production, Sales & Inventory) meetings.
Monitor inventory levels, supply chain activities and production capacity to ensure smooth operations.
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Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
...
Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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Serve as the main point of contact for external regulatory authorities and internal teams on regulatory matters.
Oversee daily QC testing for physical, chemical, and microbiological parameters for raw materials, packaging materials, in-process samples, and finished products.
Establish, review, and maintain QA documentation, including Standard Operating Procedures (SOPs), Certificate of Analysis (CoA), Batch Production Records (BPR), and product specifications.
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Inventory control: Monitor customer orders, customised products and inventory ageing, and coordinate the application of the First-In, First-Out (FIFO) principle.
Order fulfilment: Coordinate shipment quantities and delivery arrangements with Sales, Production, Warehouse, Logistics and external service providers.
Performance monitoring: Monitor the execution of sales and production plans, analyse variances against actual results, and coordinate the necessary corrective adjustments.
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Sales and Demand Planning
Order Management and Fulfilment
Production and Inventory Coordination
Logistics and Delivery Coordination
Data Analysis and Microsoft Excel
Delivery Scheduling & Progress Tracking - Plan, schedule, and follow up on daily production progress to hit project timelines and shipping dates. - Maintain and update the production progress database to ensure real-time data accuracy for management review.
Technical Support & Quality Control- Inspect fabricated components to ensure all produced parts strictly comply with defined QA/QC standards.- Troubleshoot complex shop-floor issues and provide hands-on technical guidance to resolve machinery or structural problems.
Cross-Departmental Liaison- Act as the core contact point for resolving design or engineering errors between the workshop and the design office.
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Delivery Scheduling & Progress Tracking - Plan, schedule, and follow up on daily production progress to hit project timelines and shipping dates. - Maintain and update the production progress database to ensure real-time data accuracy for management review.
Technical Support & Quality Control- Inspect fabricated components to ensure all produced parts strictly comply with defined QA/QC standards.- Troubleshoot complex shop-floor issues and provide hands-on technical guidance to resolve machinery or structural problems.
Cross-Departmental Liaison- Act as the core contact point for resolving design or engineering errors between the workshop and the design office.
...
Delivery Scheduling & Progress Tracking - Plan, schedule, and follow up on daily production progress to hit project timelines and shipping dates. - Maintain and update the production progress database to ensure real-time data accuracy for management review.
Technical Support & Quality Control- Inspect fabricated components to ensure all produced parts strictly comply with defined QA/QC standards.- Troubleshoot complex shop-floor issues and provide hands-on technical guidance to resolve machinery or structural problems.
Cross-Departmental Liaison- Act as the core contact point for resolving design or engineering errors between the workshop and the design office.
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Costing Estimation Engineer: Determining best production method based on engineering drawings. Estimate production timing for various process like 3 and 5 axis CNC milling, CNC lathe, Mill-turn and Wire-EDM. Continuously improvement to optimize production methods and costing.
CAM Programming Engineer: Create CAM programs for complex parts for 3 axis CNC milling and CNC Lathe. You are responsible for the selection of the best tool path, cutting tools and cutting strategies. You will design your own production jigs.
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