Responsible for all warehouse operation activities including shipping and receiving, ordering goods, packaging, and maintaining proper inventory records.
Assist to proof read and sending some documents for the company and doing some paper works.
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4) Deal with non-supplied, under orders, orders, and damaged goods.
5) Follow up with suppliers on backorders and confirm the estimated time of arrival.
6) Maintaining supplier database, purchase records, and related documentation. Ensure that systems are kept up to date with the most current procurement information
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Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
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Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
...
Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
...
Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
...
Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
...
Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
...
Gather, analyse, and document business requirements, functional requirements, business rules, user journeys, workflows, and system interactions.
Translate business needs into clear and structured documentation such as Business Requirement Documents, Functional Specification Documents, user stories, use cases, process flows, and requirement traceability matrices.
Assess current state and future state processes to identify gaps, improvement opportunities, risks, and solution requirements.
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Track and analyze social media platform data (such as follower growth, engagement rate, traffic data), and adjust operation and content strategies timely according to data changes.
Respond to platform comments and private messages promptly, handle customer consultations and after-sales inquiries, maintain good customer relationships and brand image.
The Customer Happiness Manager is responsible for building and sustaining a Gold Standard customer experience for MYSG.
This role oversees day-to-day support operations, ensures high-quality service delivery, and leads initiatives that strengthen customer trust and loyalty.
Beyond operational excellence, this role plays a key part in people development, service innovation, and budget planning, ensuring the MYSG support function remains scalable, efficient, and aligned with long-term business goals.
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