200+ Customer Success Manager Jobs in Malaysia | Job Vacancies | July 2026

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Showing 238 jobs results for "customer success manager"

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Client Success Executive (Account Management & Client Experience) Client Success Executive (Account Management & Client Experience)

Brighten Business Consulting Sdn Bhd

MYR4,000 - MYR5,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Prepare quotations, proposals, and service agreements.
Support negotiations, client onboarding, and account handover processes.
Maintain and manage relationships with existing clients and identify upselling opportunities. ...

Client Relationship Management Account Management

Be an early applicant!

Posted

8 days ago

VIP Strategy Manager VIP Strategy Manager

Secure Hire Sdn. Bhd.

MYR10,000 - MYR20,000 Per Month

+Additional Compensation

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Collaborate with CRM, Product, Marketing, and VIP Service teams to deliver a seamless VIP journey.
Monitor performance metrics and optimize engagement, retention, and revenue outcomes.
Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs. ...

Strategic Planning Customer Psychology

Posted

8 days ago

IT Project Manager

IT Project Manager IT Project Manager

Tabsquare Sdn Bhd

MYR12,000 - MYR15,000 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Proven ability to lead remote and regional teams.
Analytical and data-driven mindset with a strong focus on process and quality.
Excellent communication skills and stakeholder management experience. ...

Project Management Technical Project Scoping

Posted

3 hours ago

Chat Available

AI & Automation Specialist

AI & Automation Specialist AI & Automation Specialist

GLAMPICK Sdn Bhd

MYR3,000 - MYR6,000 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station

Evaluate the feasibility, risks, and expected ROI of automation initiatives.
Develop automation roadmaps and implementation plans aligned with business objectives.
Continuously identify new opportunities to leverage AI and automation technologies across the organization. ...

Technical Knowledge Technical Documentation

Posted

2 days ago

Chat Available

Client Executive Client Executive

Computer Business Solutions Sdn. Bhd.

MYR3,500 - MYR5,000 Per Month

Full Time

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Assist in tax and audits report preparation
Liaise with auditors, tax agent, company secretary, bankers and statutory requirement.
Work closely with all parties and other departments. ...

Accounting Microsoft Excel

Posted

14 days ago

Chat Available

Client Development Manager Client Development Manager

Superb Management Sdn Bhd

MYR3,350 - MYR5,360 Per Month

+Additional Compensation

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Develop and maintain strong working relationships with prospective and existing partners.
Assist partners in understanding and promoting the Company's products, services, and marketing campaigns.
Coordinate with the Company's relevant departments to facilitate partner onboarding, engagement, and ongoing support. ...

Sales Strategy Market Research

Posted

20 days ago

Exclusive Client Experience Manager Exclusive Client Experience Manager

Secure Hire Sdn. Bhd.

MYR10,000 - MYR20,000 Per Month

+Additional Compensation

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Collaborate with CRM, Product, Marketing, and VIP Service teams to deliver a seamless VIP journey.
Monitor performance metrics and optimize engagement, retention, and revenue outcomes.
Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs. ...

Strategic Planning Customer Psychology

Posted

a month ago

Customer Success Manager Customer Success Manager

NCS Group

Undisclosed

Full Time

Singapore

Address escalated issues and billing queries
Delegate assignments to support personnel
Coordinate desktop education programmes for customers ...

Posted

25 days ago

Customer Success Manager Customer Success Manager

NCS Pte Ltd.

Undisclosed

Full Time

Singapore

Address escalated issues and billing queries
Delegate assignments to support personnel
Coordinate desktop education programmes for customers ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

DataSpark Pte Ltd

Undisclosed

Full Time

Singapore

Address escalated issues and billing queries
Delegate assignments to support personnel
Coordinate desktop education programmes for customers ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

NCS

Undisclosed

Full Time

Singapore

Address escalated issues and billing queries
Delegate assignments to support personnel
Coordinate desktop education programmes for customers ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

DayOne

Undisclosed

Full Time

Johor Bahru

Oversee key delivery areas including project management, quality assurance, cost control, SLA compliance, and customer satisfaction.
Coordinate internal resources for both project implementation and service operations in accordance with company standards and customer requirements.
Lead data center construction and customization projects from end to end—working closely with sales, presales, design, construction, and T&C teams. Responsibilities include managing project schedules, quality, costs, risks, escalations, and ensuring timely project closure and customer acceptance. ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

Evolute - Executive Search

Undisclosed

Full Time

Singapore

Customer Success Manager (Contract-to-Permanent Opportunity)
We are pleased to be partnering with a fast-growing, Singapore-headquartered technology company that provides AI-powered software solutions designed to help businesses improve financial operations, spend visibility, and operational efficiency. Serving a growing base of small and medium-sized enterprises, the company is focused on transforming how organisations manage expenses, vendor payments, and financial workflows through automation and intelligent insights. As the business continues to scale, they are seeking a Customer Success Manager to support customer onboarding, engagement, retention, and long-term success.
Position Overview ...

Posted

23 days ago

Customer Success Manager Customer Success Manager

Esri Malaysia

Undisclosed

Full Time

Shah Alam

Drive revenue expansion and Total Customer Value (TCV) by working with CSM customers to identify new use cases for GIS within their organisation – and support Business Development/Sales in progressing these use cases through CSM Qualified Leads (CSMQL) and conversion rate targets.
Drive recurring customer revenues through the implementation of adoption programs within an assigned CSM customer portfolio that drive up-sell and cross-sell revenues.
Work collaboratively with key stakeholders such as Sales to ensure growth rates for Enterprise and Maintenance renewals are achieved. ...

Posted

23 days ago

Customer Success Manager Customer Success Manager

Group-IB

Undisclosed

Full Time

KL City

Proactive identification of any problems with the customer and project activities to minimise negativity and build customer loyalty/satisfaction
Timely notification and holding concise discussions with the customer about new trends, features and interesting facts related to project activities
Providing regular spot support to the client in non-standard enquiries and dealing with incidents of varying levels of complexity ...

Posted

17 days ago

Customer Success Manager Customer Success Manager

Ensign InfoSecurity

Undisclosed

Full Time

Singapore

Collaborate with clients to develop information security strategies, frameworks, and roadmaps that support business objectives.
Identify account opportunities and design solutions that enhance customer experience and satisfaction while advocating for client interests.
Coordinate Day 0 to Day 2 project transitions to ensure smooth operational handovers and readiness. ...

Posted

16 days ago

Customer Success Manager Customer Success Manager

The Access Group

Undisclosed

Full Time

KL City

Partner with clients to map our solutions to their business strategy for short, mid, and long-term success—creating customers for life.
Leverage AI, digital media, personalised video messaging, one-to-many group sessions, strategic territory management, and key messaging frameworks to deliver a warm, human-centred, programmatic adoption experience at scale.
Collaborate with teams to deliver exceptional client outcomes. ...

Posted

15 days ago

Customer Success Manager Customer Success Manager

Handshakes By DC Frontiers

Undisclosed

Full Time

Singapore

Renewal Readiness Score: Ensure that all renewal opportunities are prepped for 90-day renewal window.
Work Experience: 3-5 years in Customer Success, Technical Account Management, or Professional Services within a high-tier financial data environment.
Interpersonal Agility: The "High-EQ" ability to de-escalate frustrated clients while simultaneously gathering intelligence for product improvements. ...

Posted

15 days ago

Customer Success Manager Customer Success Manager

Tabsquare

Undisclosed

Full Time

KL City

Learn more at www.tabsquare.ai
If you’re passionate about customer success and want to make a real impact in the F&B tech space, we’d love to hear from you! Apply today and be part of our exciting journey at TabSquare.
This position will report to the VP of Customer Success based in Singapore. ...

Posted

14 days ago

Customer Success Manager Customer Success Manager

Elsevier

Undisclosed

Full Time

Singapore

Monitor customer health (e.g. usage, adoption, engagement, NPS), proactively addressing risks and driving retention
Deliver regular business reviews aligned to customer priorities, performance and value delivery
Champion customer feedback, advocating for user needs and influencing product and service improvements ...

Posted

14 days ago

Customer Success Manager Customer Success Manager

OAG Aviation Worldwide

Undisclosed

Full Time, Work from Home

WFH

Singapore

Maximise product adoption through strategic onboarding, training, and enablement programmes that reduce time to value
Monitor usage patterns and engagement metrics to identify optimisation opportunities and surface risks early
Build customer champions who actively advocate for OAG through references, case studies, and industry speaking opportunities ...

Posted

14 days ago

Customer Success Manager Customer Success Manager

Cymulate

Undisclosed

Full Time

Singapore

Assist in identifying opportunities for expanding Cymulate’s usage across the customer’s organization.
Lead POCs for upsells and participate in pilot results presentations, QBR’s and ABR’s with key accounts.
3-5 years of experience in customer success/ project management role with a proven track record of success, particularly in managing major accounts. ...

Posted

14 days ago

Customer Success Manager Customer Success Manager

TabSquare.AI

Undisclosed

Full Time

KL City

ations.Monitor usage metrics, and identify opportunities for growth or impro
vement.Collaborate with sales, product, and global tech support teams to identify root causes and bring permanent so
lutionsConduct regular business reviews to assess customer health and develop strategies for renewal and exp ...

Posted

12 days ago

Customer Success Manager Customer Success Manager

Oddle

Undisclosed

Full Time

Singapore

Coach merchants on attracting diners, increasing repeat visits, and building loyalty using our suite (Reservations, Ordering, Payments, Rewards, Marketing)
Coach merchants on proven strategies to attract diners, increase repeat visits, and build loyalty
Proactively identify where merchants are underutilising features and guide them toward full adoption ...

Posted

9 days ago

Customer Success Manager Customer Success Manager

TabSquare.AI

Undisclosed

Full Time

KL City

Monitor usage metrics, and identify opportunities for growth or improvement.
Collaborate with sales, product, and global tech support teams to identify root causes and bring permanent solutions
Conduct regular business reviews to assess customer health and develop strategies for renewal and expansion. ...

Posted

9 days ago

Customer Success Manager Customer Success Manager

SAS

Undisclosed

Full Time

KL City

Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches.
Build reports and analytics to provide key business insights used for data driven decision making.
Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales. Shares plan with sales, Professional Services and CIS. ...

Posted

8 days ago

Customer Success Manager Customer Success Manager

CyberproAI

Undisclosed

Full Time

Singapore

Conduct regular business reviews and proactively manage account health.
Own renewals, expansions, upsell, and cross-sell opportunities.
Lead the end-to-end delivery of cybersecurity training programmes and engagements. ...

Posted

8 days ago

Customer Success Manager Customer Success Manager

Hegen

Undisclosed

Full Time

Singapore

Foster a customer-centric culture focused on service excellence, accountability and continuous improvement.
Support workforce planning, recruitment, onboarding and capability development within the Customer Success function.
Own the design, implementation, governance and continuous improvement of Customer Success policies, SOPs, workflows and service standards. ...

Posted

7 days ago

Customer Success Manager Customer Success Manager

TALENTSTAR HR SOLUTION

SGD4,000 - SGD5,500 Per Month

Full Time

Islandwide (Singapore)

Strengthened customer relationships by elevatingend-to-end experience, rebuilding trust, resulting in the successful recovery,retention of high-value accounts
Fostered team engagement and performance by championingwell-being initiatives and collaboration, contributing to a high-morale team
Delivered actionable insights by consolidating operationalfeedback and presenting timely recommendations to C-suite leaders, enablingfaster decision-making and effective rollout of strategic directives, Reportingvia Power BI, Ops monitoring and scheduling via Tramm. ...

Posted

2 days ago

Customer success manager Customer success manager

CAPTAIN'S EYE ASIA PTE. LTD.

SGD2,500 - SGD2,500 Per Month

Full Time

Singapore

Partner with Sales and Product to craft tailored solutions that drive success
Track account health using data insights, addressing risks before they escalate
Lead QBRs, product trainings, and success planning workshops to maximize customer value ...

Posted

15 hours ago