Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.
Maintain open and consistent communication with customers throughout the service process, providing updates on repair progress and addressing any unexpected issues promptly.
General Business Operations: Support management in coordinating daily operational matters. Assist with internal communication and coordination between departments. Perform other reasonable administrative and business support duties as assigned by management.
Maintain restaurant cleanliness according to sanitary standards, including sweeping and mopping floors and cleaning tables, counters, and service equipment.