1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl

显示1,180个工作的结果 "customer service specialist"
不要错过任何 Customer Service Specialist 的新工作机会
MYR3,000 - MYR3,000 每月
WFH
  • Follow company procedures and service standards.
  • Fluent in Mandarin (written and spoken) with basic English communication skills.
  • Previous experience in Customer Service, Customer Support, or a related role is preferred. ...
Posted
13 days ago
MYR4,000 - MYR5,000 每月

KL City

  • Assist clients with account setup, inquiries, and technical issues related to our platforms.
  • Resolve client issues efficiently and effectively, ensuring a positive experience.
  • Educate clients on our client's products, services, and processes to enhance their experience. ...
Posted
13 days ago
SGD2,800 - SGD3,500 每月

Islandwide (Singapore)

  • Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
  • Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
  • Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements. ...
Posted
a month ago
Undisclosed

KL City

  • Clear career progression opportunities to Team Lead or QA roles
  • Provide exceptional customer support to Japanese-speaking clients
  • Handle inquiries and resolve issues through multiple communication channels ...
Posted
a month ago
Undisclosed

KL City

  • Clear career progression opportunities to Team Lead or QA roles
  • Provide exceptional customer support to Japanese-speaking clients
  • Handle inquiries and resolve issues through multiple communication channels ...
Posted
a month ago
SGD4,000 - SGD4,000 每月

Singapore

  • ·                Develop deep understanding of customer business, applications, and buying behaviour to deliver tailored support.
  • ·               Manage quotations, sales orders, and change requests, including complex and high-value transactions.
  • ·               Interpret and validate technical requirements such as part numbers, configurations, and specifications. ...
Posted
a month ago
MYR4,500 - MYR4,500 每月
  • One Month Paid Training
  • EPF & SOCSO
  • 14 Days Annual Leave ...
Posted
9 days ago
Undisclosed

Singapore

  • Work collaboratively with other support specialists to resolve customer questions and issues
  • Work continuously to document the details of each interaction in Salesforce to easily research customer issues and to inform product improvements
  • Partner with global teams to ensure continuous support availability during required business hours ...
Posted
a month ago
MYR3,000 - MYR3,000 每月
WFH

Malaysia

  • Manage customer cases and provide regular follow-ups until successful resolution.
  • Escalate technical or complex issues to the appropriate departments when required.
  • Maintain accurate customer records and case updates within internal systems. ...
Posted
22 days ago
Undisclosed

Singapore

  • To adhere to established escalation procedure and ensure all escalated cases are picked up by a Team Manager or Resolution Specialist timely.
  • To solicit customer feedback to understand problem trends and highlight them to the Team Manager & Operations Manager for discussion & improvement actions.
  • Perform rotating shifts on 5-day work week, covering weekends and public holidays. ...
Posted
21 days ago
Undisclosed

KL City

  • Accurately record, track, and follow up on customer feedback and issues to ensure timely resolution
  • Assist in maintaining and improving internal knowledge bases, workflows, and customer service processes
  • Collaborate with internal teams (e.g., Product, Technical, and Operations teams) to resolve customer concerns efficiently ...
Posted
8 days ago
Undisclosed

KL City

  • For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
  • For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
  • Candidates must come from an inbound or call center background. ...
Posted
23 days ago
Undisclosed

KL City

  • For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
  • For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
  • Candidates must come from an inbound or call center background. ...
Posted
23 days ago
Undisclosed

Kawasan Sekitar Kuala Lumpur

  • Preferably 2–4 years of customer service experience, with training in frontline operations (Live Chat & Email).
  • Experience working with financial institutions, fintech platforms, trading environments, or cryptocurrency products is a strong advantage.
  • Preferred educational background in Finance, Economics, Mathematics, Business ...
Posted
25 days ago
Undisclosed

Singapore

  • Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;
  • Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.
  • Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; ...
Posted
20 days ago
Undisclosed

台灣

  • Handle customer complaints and work with technical and operations teams to resolve them.
  • Guide customers to follow company policies and platform rules.
  • Contribute to customer satisfaction and retention by providing consistent, high-quality support. ...
Posted
21 days ago
Undisclosed
  • Provide professional and empathetic communication when handling complaints
  • Manage service recovery and take full ownership of cases until closure
  • Configure and maintain in-app offers and rewards ...
Posted
a month ago
Undisclosed

Malaysia

  • Assist in maintaining and improving internal knowledge bases, workflows, and customer service processes
  • Collaborate with internal teams (e.g., Product, Technical, and Operations teams) to resolve customer concerns efficiently
  • Work on a rotational shift schedule, including weekends and public holidays ...
Posted
19 days ago
Undisclosed
WFH

Philippines

  • Inspire Others to do Better — Share knowledge generously, empowering others to expand their capabilities — Pushing others to believe in themselves — Consistently setting and achieving ambitious goals
  • Crush it at work & home — Consistently deliver top performance at work and equally devoted to family, ensuring both thrive — Thriving and not Dying — Powerhouse!
  • Maintain high levels of customer satisfaction through timely responses and proactive outreach. ...
Posted
a month ago
Undisclosed

KL City

  • For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
  • For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
  • Candidates must come from an inbound or call center background. ...
Posted
a month ago
MYR3,500 - MYR4,500 每月

KL City

  • Perform specified KYC tasks when required.
  • 15 days Annual Leave
  • 14 days Medical Leave ...
Posted
18 days ago
Undisclosed
  • Monitor shipment status and ensure timely updates in the system.
  • Follow up on shipments to ensure adherence to RL processes.
  • Generate invoices and submit to customers with supporting documents. ...
Posted
14 days ago
Undisclosed

Sungai Lalang

  • Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
  • C1 level Mandarin proficiency.
  • B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
23 days ago
Undisclosed
  • Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
  • C1 level Mandarin proficiency.
  • B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
23 days ago
Undisclosed
  • Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
  • C1 level Mandarin proficiency.
  • B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
23 days ago
Undisclosed
  • Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
  • C1 level Mandarin proficiency.
  • B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
23 days ago
Undisclosed

Taman Selayang

  • Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
  • C1 level Mandarin proficiency.
  • B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
23 days ago
Undisclosed
  • Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
  • C1 level Mandarin proficiency.
  • B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
24 days ago
Undisclosed
  • Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
  • C1 level Mandarin proficiency.
  • B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
24 days ago