3,300+ Customer Service Representative Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"customer service representative"
Mandarin Customer Service (No Shift)
MYR2,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Always adhere to the company's service standards
- Effectively manage large amounts of information
- Handle complaints, provide appropriate solutions or alternatives, and follow up within the stipulated time to ensure problem resolution ...
Posted
2 hours ago
Chat Available
Customer Service (Mandarin Speaker)
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up with customers to ensure satisfaction
- Maintain proper records of customer interactions and transactions
- Work closely with internal teams (sales, operations, etc.) to resolve issues ...
Posted
2 days ago
Chat Available
Customer Service Agent / Mandarin Speaker / Call Center Executive
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
a day ago
Chat Available
Customer Service Executive - English Speaker (Permanent Night Shift)
MYR2,800 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Complete data input with a high level of speed and accuracy
- Ensure department and individual goals are consistently met
- Other duties assigned by company leadership ...
Posted
2 days ago
Chat Available
Customer Service (Mandarin )
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answers phone calls, emails and Chat from Customers on Social Media.
- Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
- Help Customers with issues related to the service and solve the customer's problems to the best of your ability.
Posted
3 days ago
MYR4,200 - MYR4,500 Per Month
Near Train Station
- Deliver clear, professional, and empathetic communication while maintaining customer trust and satisfaction
- Ensure timely resolution within defined SLAs, minimizing escalation loops and repeat contacts
- Trigger appropriate service recovery actions to mitigate negative customer experiences and CSAT impact ...
Posted
25 days ago
Chat Available
Customer Service Cum Sales Support
Confidential
MYR3,500 - MYR7,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries
- Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets
- Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors ...
Posted
2 hours ago
Customer Service Executive (E-commerce)
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Manage and respond to customer reviews in a professional manner
- Coordinate with internal teams regarding order and logistics issues
- Ensure timely responses and maintain high customer satisfaction ...
Posted
3 days ago
MYR1,700 - MYR4,000 Per Month
Fresh Graduates
- Close deals with online customers and ensure sales targets are met (typically for popular products with predetermined pricing on online platforms).
- Maintain good interaction with customers who have made purchases and follow up on their orders.
- Learn how to sell effectively on online platforms. ...
Posted
a day ago
Undisclosed
- Ensure adherence to Standard People Practice (SPP).
- Customer Loyalty Management (KPJ Cares).
- The hospital also may request additional duties to be performed as deemed fit in the course of carrying out the job scope satisfactorily.
Be an early applicant!
Posted
20 days ago
MYR3,000 - MYR6,000 Per Month
Near Train Station
- Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
- Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
- Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history. ...
Posted
4 days ago
线上客服专员 Online Customer Service Executive
MYR3,000 - MYR5,000 monthly
Near Train Station
- Assist in preparing monthly inquiry and appointment reports
- Maintain good communication with medical and customer service teams
- Job Responsibilities
Posted
3 days ago
Customer Service (Live Chat / Email / Call) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner ...
Posted
a day ago
Executive - Customer Service
Undisclosed
- Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback.
- Measure and report insights from customer feedback data to respective departments to continue the best customer service experience.
- Monitor digital movements and happenings of competitors in accordance with the set procedures and guidelines. ...
Posted
7 days ago
Chat Available
Customer Service Cum Admin
MYR2,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- To ensure proper document filing for all related files.
- To engage and build a good relationship with agencies/corporate agencies forces.
- To maintain a good and respectful relationship and liaise with other departments regarding agency-related matters. ...
Posted
a day ago
Customer Service Assistant
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
- Stay updated on product knowledge, industry trends, and company updates to better assist customers
- Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Posted
a day ago
MYR1,800 - MYR2,400 Per Month
Fresh Graduates
- Collaborating with other departments to ensure the smooth operation of the sales department
- Liaising with walk-in customers to handle inquiries, orders, and complaints in a timely and efficient manner
- Assisting the sales team in preparing quotations, and other relevant documents ...
Posted
2 days ago
在线客服 Live Chat Customer Service
Confidential
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate closely with internal departments to ensure smooth communication and information flow.
- Provide feedback and suggestions from the customer’s perspective to help improve user experience.
- Complete tasks assigned by supervisors efficiently and with a strong sense of responsibility. ...
Posted
a day ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provides accurate information and explanations regarding services offered.
- Able to work effectively with internal staff and other hospital personnel.
- Able to maintain emotional control and professionalism when interacting with customers from diverse backgrounds and situations. ...
Be an early applicant!
Posted
a month ago
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Educate customers on self-service options and digital banking tools to enhance their banking experience and reduce call volume.
- Process customer requests such as fund transfers, bill payments, and account updates with a high degree of accuracy and attention to detail.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in the CRM system. ...
Posted
5 days ago
Chat Available
Social Media Customer Service - Mandarin & English
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Document customer interactions, feedback, and resolutions in the CRM system, contributing to a comprehensive knowledge base.
- Collaborate with internal teams (e.g., marketing, product development) to share customer insights and improve service offerings.
- Assist in developing and implementing social media customer service strategies to enhance user experience and brand loyalty. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
5 days ago
E-commerce Sales & Customer Service (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints. ...
Posted
3 days ago
MYR2,800 - MYR3,300 Per Month
- Schedule delivery and pick‑up appointments with shippers and receivers, including managing cancelled or rejected orders
- Investigate issues, propose solutions within authority, and escalate to relevant stakeholders when needed
- Follow up proactively to ensure issues are fully resolved within agreed timelines ...
Posted
9 days ago
Part-Time Customer Happiness Assistant (Part Time)
MYR10 - MYR13 Per Hour
Fresh Graduates
Near Train Station
- You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
- You will help us get better. You will contribute to the continued development and improvement of our customer service by identifying areas where we can smooth out processes or improve the experience.
- You will coordinate with operations. You will work closely with warehouse personnel to monitor service levels, ensuring that orders are being fulfilled correctly and solving any shipping issues that arise.
Posted
a day ago
Customer Care Officer (Life Insurance)
MYR4,500 - MYR4,800 monthly
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with internal departments to address and resolve complex cases efficiently.
- Proactively escalate challenging cases to the team leader for additional support and guidance.
- Maintain a high standard of professionalism and empathy in all communications. ...
Posted
2 days ago
Customer Excellence & Support Lead
MYR5,000 - MYR6,000 Per Month
Near Train Station
- · Act as escalation owner for complex client cases (e.g. payroll cut-off, statutory errors, data discrepancies).
- · Prevent repeat incidents through process and knowledge improvements.
- · Translate HR, payroll, and operations user feedback into structured product insights. ...
Posted
4 days ago
Chat Available
MYR2,400 - MYR2,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve sales targets.
- Being a cashier and promote expertise in Watsons VIP Member Card.
- Maintaining the level of customer service professionals in promoting the company's products: ...
Posted
2 days ago
Up to MYR15 Per Hour
Be an early applicant!
Posted
2 months ago
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