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5,000+ Customer Service Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 6,256 jobs results for
"customer service"
in Kuala Lumpur
Never miss any updates for Customer Service jobs in Kuala Lumpur
Manage Alert
MYR3,000 - MYR3,500 Per Month
KL City
- Stay up-to-date with the latest telecommunications products, services, and technologies to provide accurate assistance.
- Troubleshoot and diagnose technical issues, offering step-by-step guidance and solutions.
- Escalate complex technical problems to the appropriate support teams when necessary. ...
Posted
13 hours ago
MYR2,400 - MYR2,400 Per Month
KL City
- Provide friendly and professional customer service
- Assess and value pledged gold (training provided)
- Key in customer data and prepare daily reports ...
Posted
25 days ago
Undisclosed
KL City
- Analyze client needs and market trends, and provide actionable insights and recommendations to clients and relevant internal teams.
- Handle urgent client incidents, payment issues, service disruptions, and operational escalations, coordinating with relevant departments to resolve issues efficiently and minimize business impact.
- Work closely with Business Development, Product, Technology, Finance, and Operations teams to ensure smooth project implementation and seamless client service delivery. ...
Posted
20 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Provide friendly and professional customer service
- Assess and value pledged gold (training provided)
- Key in customer data and prepare daily reports ...
Posted
25 days ago
ECS FACILITY MANAGEMENT SDN BHD
MYR1,700 - MYR2,800 Per Month
KL City
- To prepare the resident document for AGM/EGM
- To ensure proper control over stock and stationery
- To always comply with the Strata Management Act 2013 (Act 757) in the process of carrying out duties. ...
Posted
a day ago
Undisclosed
Malaysia
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
a day ago
Wilhelmsen Ships Service
Undisclosed
KL City
- May receive assignments from senior support personnel as required.
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline. ...
Posted
a day ago
Undisclosed
KL City
- CSAT & Root Cause Analysis: Analyze CSAT/DSAT feedback and audit findings to identify key drivers, root causes, and recurring trends.Translate insights into clear problem statements and improvement opportunities.
- Training & Capability Building: Collaborate with the Training team to design and deliver targeted refreshers based on QA findings, focusing on product knowledge, communication, and critical thinking skills.
- Process & Experience Improvement: Partner with Operations, Product, and relevant stakeholders to identify process inefficiencies and recommend enhancements that improve turnaround time, resolution quality, and overall customer experience. ...
Posted
a day ago
Accenture Southeast Asia
Undisclosed
KL City
- Review team and individual performance data, identify trends, and drive continuous improvement
- Prepare and present daily/weekly/monthly performance reports
- Create concise and impactful operational briefing decks for stakeholder meetings ...
Posted
a day ago
Customer Service Quality Analyst - Japanese Speaker Customer Service Quality Analyst - Japanese Speaker
Accenture Southeast Asia
Undisclosed
KL City
- Provides feedback to engagement center agents
- Prepares and analyses quality reports for management staff review
- Performs calibration sessions with team manager and staff ...
Posted
a day ago
Undisclosed
KL City
- Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
- Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
- Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
15 days ago
Undisclosed
KL City
- Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
- medical advice.
- Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...
Posted
7 days ago
Undisclosed
KL City
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
9 hours ago
Undisclosed
KL City
- Provide mentorship to customer service teams on soft skills development, fostering stronger communication, emotional intelligence, and resilience in handling customer and operational challenges.
- Continuously evaluate training effectiveness, tying learning outcomes to KPIs such as QA, CSAT, SLA, and error rates.
- Design and deliver structured training programs covering customer service processes, fintech products (e.g., e-wallets, credit, insurance, loan servicing), and regulatory requirements. ...
Posted
25 days ago
Undisclosed
KL City
- Perform conservation as and when are appropriate.
- Administer the correct forms to customers and agents and advise the correct process, procedures and requirements.
- Check to ensure all forms/ documents are duly completed and signed prior to submission for processing. ...
Posted
15 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
7 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
7 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
7 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
- Able to work in a rotating shift (2 days off)
- Fresh graduate are open to apply ...
Posted
6 days ago
Undisclosed
KL City
- Conduct daily briefings, one-to-one coaching, performance reviews, and structured improvement plans.
- Own first-level operational escalations and ensure complex customer and complaint cases are routed appropriately.
- Review quality findings, DSAT cases and operational errors; identify root causes and complete corrective actions. ...
Posted
5 days ago
Undisclosed
KL City
- Escalate enquiries when necessary in line with internal guidelines
- Minimum Diploma Holder
- With minimum 1 year of customer service experience in insurance or financial industry ...
Posted
6 days ago
Company Confidentials
MYR2,500 - MYR3,000 Per Month
KL City
- Strong customer service orientation with solid technical support capabilities.
- Skilled in diagnosing customer needs and resolving technical challenges effectively.
- Excellent verbal and written communication skills with strong interpersonal abilities. ...
Posted
7 days ago
MYR3,200 - MYR3,700 Per Month
KL City
- Provide round‑the‑clock customer service via live chat
- Handle inquiries, complaints, and follow‑ups professionally.
- Educate customers on bank products & services. ...
Posted
7 days ago
Wilhelmsen Ships Service
Undisclosed
KL City
- May receive assignments from senior support personnel as required.
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline. ...
Posted
7 days ago
Undisclosed
KL City
- Provides feedback to engagement center agents
- Prepares and analyses quality reports for management staff review
- Performs calibration sessions with team manager and staff ...
Posted
7 days ago
Undisclosed
KL City
- Perform authorized customer servicing transactions post full identity verification, such as updating customer details, issuing servicing instructions or logging system requests.
- Maintain accurate documentation and case notes in CRM systems to ensure a complete and auditable record.
- Ensure all actions comply with CBSM servicing rules, verification standards and data protection requirements. ...
Posted
25 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Review team and individual performance data, identify trends, and drive continuous improvement
- Prepare and present daily/weekly/monthly performance reports
- Create concise and impactful operational briefing decks for stakeholder meetings ...
Posted
7 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
7 days ago
Undisclosed
KL City
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
8 days ago
Job searches related to “Customer Service”
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