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5,000+ Customer Service Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 6,204 jobs results for
"customer service"
in Kuala Lumpur
Never miss any updates for Customer Service jobs in Kuala Lumpur
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Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
8 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
8 days ago
Undisclosed
KL City
- Coordinate with E-commerce, Warehouse, Logistics, Finance, and local market teams to resolve customer issues
- Maintain customer service SOPs, FAQs, and standard responses
- Track customer feedback and service performance, identify recurring issues, and provide improvement suggestions ...
Posted
8 days ago
Undisclosed
KL City
- CSAT & Root Cause Analysis: Analyze CSAT/DSAT feedback and audit findings to identify key drivers, root causes, and recurring trends.Translate insights into clear problem statements and improvement opportunities.
- Training & Capability Building: Collaborate with the Training team to design and deliver targeted refreshers based on QA findings, focusing on product knowledge, communication, and critical thinking skills.
- Process & Experience Improvement: Partner with Operations, Product, and relevant stakeholders to identify process inefficiencies and recommend enhancements that improve turnaround time, resolution quality, and overall customer experience. ...
Posted
9 days ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
a month ago
MYR3,800 - MYR4,400 Per Month
KL City
- Escalate complex cases to the relevant teams and ensure timely resolution.
- Meet individual and team service quality, productivity, and customer satisfaction targets.
- Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
9 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Escalate complex cases to the relevant teams and ensure timely resolution.
- Meet individual and team service quality, productivity, and customer satisfaction targets.
- Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
9 days ago
Undisclosed
KL City
- Work under a stable in-house environment (not outsourced)
- Strategic office location in Kuala Lumpur (easily accessible via LRT / MRT)
- Competitive salary package with full corporate benefits, including medical insurance coverage ...
Posted
9 days ago
MYR4,200 - MYR7,000 Per Month
KL City
- Escalate complex cases to relevant teams, including Risk, Compliance, and Technical teams, when required.
- Monitor and track cases to ensure timely resolution within defined SLA timelines.
- Identify recurring customer issues and provide feedback to support process and product improvements. ...
Posted
9 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
10 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers fo service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
10 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Review team and individual performance data, identify trends, and drive continuous improvement
- Prepare and present daily/weekly/monthly performance reports
- Create concise and impactful operational briefing decks for stakeholder meetings ...
Posted
9 days ago
Trinity Workforce Solution Sdn Bhd
MYR2,400 - MYR3,500 Per Month
KL City
- Working Days: Monday to Friday (Weekends Off)
- RM2,400 – RM2,700 per month – Mandarin speaking proficiency
- RM2,800 – RM3,500 per month – Mandarin speaking, reading, and writing proficiency ...
Posted
9 days ago
Mas Aero Services Sdn Bhd
MYR2,000 - MYR2,300 Per Month
KL City
- Qualification: Minimum DiplomaKnowledge: Microsoft Office/ ExcelSkills: Communication skills, Handling Complaints
- Key Responsibilities:
- 1) Greet customers and assist with enquiries professionally ...
Posted
10 days ago
Undisclosed
KL City
- 工作地点：Kuala Lumpur
- 工作模式：Full-Time｜ON-SITE 必须到公司上班
- ️ 此职位必须到公司上班，不是 WFH / Remote 居家办公。 ...
Posted
a month ago
JEV Management & Trading
MYR3,000 - MYR4,000 Per Month
KL City
- EPF + SOCSO
- 12 days Annual Leave
- 14 days Medical Leave ...
Posted
17 days ago
Verve Digital Services Sdn Bhd
MYR4,000 - MYR4,500 Per Month
KL City
- Identify and resolve operational issues, escalating complex cases and following up until closure.
- Communicate business procedures and requirements clearly while resolving client disputes and safeguarding company interests.
- Identify operational bottlenecks and coordinate with external institutions regarding market updates, service changes, and new product information. ...
Posted
22 days ago
Undisclosed
KL City
- Clear written and spoken communication in English; additional language skills are an advantage.
- Comfort working with web-based tools, CRM systems, and basic fintech or digital banking platforms.
- Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment. ...
Posted
18 days ago
Colony Coworking Space
MYR1,600 - MYR1,600 Per Month
KL City
- When required, ensuring that non-paying guests are disallowed from gaining access to Jerry Coworking Space within prescribed timeframes.
- Manage monthly applications for after-hour air-conditioning at a specific Jerry Coworking Space.
- When required, assist the Account Manager in preparing service agreements and proposals and the handover process to the Finance Team. ...
Posted
11 days ago
Undisclosed
KL City
- 工作地点：Kuala Lumpur
- 工作模式：Full-Time｜ON-SITE 必须到公司上班
- ️ 此职位必须到公司上班，不是 WFH / Remote 居家办公。 ...
Posted
a month ago
Customer Service Executive（xiaohongshu | No shift） Customer Service Executive（xiaohongshu | No shift）
KK ONG INTERNATIONAL SDN BHD
MYR2,800 - MYR4,000 Per Month
KL City
- 协助整理学员成功案例与基础内容素材
- 处理客户反馈与诉求，并跟进至问题解决
- 配合团队优化服务流程与客户体验 ...
Posted
12 days ago
Undisclosed
KL City
- Working Hours: Night Shifts, 5 days working and 2 day off
- Requirements:
- • Proficiency in Mandarin & English ...
Posted
23 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
23 days ago
Undisclosed
KL City
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
13 days ago
LOOKING FOR FACIAL THERAPIST - CONSULTANT - CUSTOMER SERVICE LOOKING FOR FACIAL THERAPIST - CONSULTANT - CUSTOMER SERVICE
OWNLAB SECRET SKIN SIGNATURE
MYR1,800 - MYR1,800 Per Month
KL City
- Maintain excellent customer service and build good relationships with clients
- Ensure treatment rooms and equipment are clean and well-maintained
- Assist with daily salon operations ...
Posted
12 days ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
a month ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
a month ago
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