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5,000+ Customer Service Jobs in Kuala Lumpur - September 2026 - High Salaries
显示5,703个工作的结果
"customer service"
在 Kuala Lumpur
不要错过任何 Customer Service 的新工作机会 在 Kuala Lumpur
管理提醒
MYR3,800 - MYR4,400 每月
KL City
- Escalate complex cases to the relevant teams and ensure timely resolution.
- Meet individual and team service quality, productivity, and customer satisfaction targets.
- Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
4 days ago
MYR3,500 - MYR4,000 每月
KL City
- Escalate complex cases to the relevant teams and ensure timely resolution.
- Meet individual and team service quality, productivity, and customer satisfaction targets.
- Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
4 days ago
MYR4,200 - MYR7,000 每月
KL City
- Escalate complex cases to relevant teams, including Risk, Compliance, and Technical teams, when required.
- Monitor and track cases to ensure timely resolution within defined SLA timelines.
- Identify recurring customer issues and provide feedback to support process and product improvements. ...
Posted
5 days ago
Undisclosed
KL City
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
3 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
2 days ago
Wilhelmsen Ships Service
Undisclosed
KL City
- May receive assignments from senior support personnel as required.
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline. ...
Posted
2 days ago
Company Confidentials
MYR2,500 - MYR3,000 每月
KL City
- Strong customer service orientation with solid technical support capabilities.
- Skilled in diagnosing customer needs and resolving technical challenges effectively.
- Excellent verbal and written communication skills with strong interpersonal abilities. ...
Posted
a day ago
MYR3,200 - MYR3,700 每月
KL City
- Provide round‑the‑clock customer service via live chat
- Handle inquiries, complaints, and follow‑ups professionally.
- Educate customers on bank products & services. ...
Posted
a day ago
Undisclosed
KL City
- Escalate enquiries when necessary in line with internal guidelines
- Minimum Diploma Holder
- With minimum 1 year of customer service experience in insurance or financial industry ...
Posted
21 hours ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 每月
KL City
- Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
- Able to work in a rotating shift (2 days off)
- Fresh graduate are open to apply ...
Posted
18 hours ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
3 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
3 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Review team and individual performance data, identify trends, and drive continuous improvement
- Prepare and present daily/weekly/monthly performance reports
- Create concise and impactful operational briefing decks for stakeholder meetings ...
Posted
2 days ago
Undisclosed
KL City
- Provides feedback to engagement center agents
- Prepares and analyses quality reports for management staff review
- Performs calibration sessions with team manager and staff ...
Posted
2 days ago
Undisclosed
KL City
- CSAT & Root Cause Analysis: Analyze CSAT/DSAT feedback and audit findings to identify key drivers, root causes, and recurring trends.Translate insights into clear problem statements and improvement opportunities.
- Training & Capability Building: Collaborate with the Training team to design and deliver targeted refreshers based on QA findings, focusing on product knowledge, communication, and critical thinking skills.
- Process & Experience Improvement: Partner with Operations, Product, and relevant stakeholders to identify process inefficiencies and recommend enhancements that improve turnaround time, resolution quality, and overall customer experience. ...
Posted
4 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
5 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers fo service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
5 days ago
Undisclosed
KL City
- Manage, operate and comply to DHL Centre of Excellence Standards for Customer Service by having Best Day Everday.
- Prepare daily, weekly and monthly reports on Customer Service Performance for submission to Country Management and Regional Office Management and RO.
- Build a data base on individual Customer Service Advisors to track and drive improvement in performance. ...
Posted
25 days ago
MYR4,500 - MYR5,100 每月
KL City
- Proficient in spoken, reading, and written English (B2 level) and Cantonese.
- Willing to work night shifts (8PM–5AM / 9PM–6AM).
- Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience. ...
Posted
3 days ago
Undisclosed
KL City
- Handle returns, credit and debit notes, and non-standard scenarios per agreed procedures
- Serve as the main contact for customer enquiries, requests, and service issues
- Log and manage complaints in the NCM system; coordinate with internal teams for resolution ...
Posted
2 days ago
Undisclosed
KL City
- Coordinate with E-commerce, Warehouse, Logistics, Finance, and local market teams to resolve customer issues
- Maintain customer service SOPs, FAQs, and standard responses
- Track customer feedback and service performance, identify recurring issues, and provide improvement suggestions ...
Posted
3 days ago
Undisclosed
KL City
- Work under a stable in-house environment (not outsourced)
- Strategic office location in Kuala Lumpur (easily accessible via LRT / MRT)
- Competitive salary package with full corporate benefits, including medical insurance coverage ...
Posted
4 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Review team and individual performance data, identify trends, and drive continuous improvement
- Prepare and present daily/weekly/monthly performance reports
- Create concise and impactful operational briefing decks for stakeholder meetings ...
Posted
4 days ago
Trinity Workforce Solution Sdn Bhd
MYR2,400 - MYR3,500 每月
KL City
- Working Days: Monday to Friday (Weekends Off)
- RM2,400 – RM2,700 per month – Mandarin speaking proficiency
- RM2,800 – RM3,500 per month – Mandarin speaking, reading, and writing proficiency ...
Posted
5 days ago
Mas Aero Services Sdn Bhd
MYR2,000 - MYR2,300 每月
KL City
- Qualification: Minimum DiplomaKnowledge: Microsoft Office/ ExcelSkills: Communication skills, Handling Complaints
- Key Responsibilities:
- 1) Greet customers and assist with enquiries professionally ...
Posted
5 days ago
Colony Coworking Space
MYR1,600 - MYR1,600 每月
KL City
- When required, ensuring that non-paying guests are disallowed from gaining access to Jerry Coworking Space within prescribed timeframes.
- Manage monthly applications for after-hour air-conditioning at a specific Jerry Coworking Space.
- When required, assist the Account Manager in preparing service agreements and proposals and the handover process to the Finance Team. ...
Posted
6 days ago
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