MYR3,000 - MYR4,500 Per Month
KL City, Kuala Lumpur
- To assist and guide customers for the detail personal information for the arrangement procedure and consultation in the back in system.
- Constantly to do follow up with customers on post protocols, after surgery/procedures and to always check with customers if there is any discomfort and to check with customers for the services understand postoperative discomfort, to explain precautions/downtime, to providecounseling and to understand customer satisfaction and service needs for hospital services.
- To work closely with Korea’s team to coordinate all the customers’ arrangement and to provide all the detailed information to them.
Urgent Job
Posted
an hour ago
Customer Care Mandarin (Normal Working Hours)
MYR2,000 - MYR2,950 Per Month
KL City, Kuala Lumpur
- Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience
- Process Improvement:
- Contribute ideas and suggestions for improving customer service processes, workflows, and systems to increase efficiency and customer satisfaction.
Posted
3 hours ago
Customer Service Executive (Mandarin Speaker)
Up to MYR3,500 Per Month
KL City, Kuala Lumpur
- Build and maintain strong relationships with customers, understanding their unique needs and preferences.
- Investigate and resolve customer complaints, escalating complex issues to the appropriate teams if necessary.
- Strive for first-call resolution and customer satisfaction while adhering to company policies and procedures. ...
Posted
an hour ago
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