MYR4,500 - MYR5,000 Per Month
KL City, Kuala Lumpur
More than 40 have applied to this job
Posted 9 hours ago • Closing 20 May 2024
More than 40 have applied to this job
Company Highlights
- Competitive salary and performance-based bonuses
- Comprehensive training and professional development opportunities
Requirements
- Minimum of 1-2 years of customer service experience, preferably in a call center or similar environment.
- Fluent in Mandarin (written and verbal) is mandatory.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays, as needed.
Responsibilities
- Handle customer inquiries and provide accurate and timely responses via email or chat.
- Assist customers with product information and general support.
- Maintain a high level of professionalism and customer satisfaction in all interactions.
- Escalate complex issues to the appropriate department or team member for resolution.
- Document customer interactions and feedback to identify trends and areas for improvement.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Paid time off and holidays.
Additional Benefits
- Training Provided
- Staff Activities
- Allowance Provided
Important Information
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