You’ll be part of a collaborative team supporting brand initiatives and outreach projects, gaining hands-on exposure while building strong professional and interpersonal skills
Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
We are looking for a Customer Service Senior Specialist (Middle Office) to join our Asia-Pacific team in Singapore. This role is a key middle office function that bridges customer-facing and back-office operations, providing operational oversight and enabling a smooth front-to-back workflow across the APAC commercial business. You will report to the APAC Customer Service Coordinator.
Maintain accurate records of inventory movements, monitor stock levels at the counter, perform stock counts eg. PWP, GWP, coupons and report discrepancies promptly.
Manage end-to-end customer order processing and fulfillment, including order receipt, validation, processing, shipment scheduling, delivery coordination, and monitoring outstanding purchase orders to ensure timely and accurate order execution.