Lead Conversion: Proactively follow up with webinar and event leads to convert them into successful program sign-ups.(积极跟进线上研讨会及活动带来的潜在客户,将其转化为课程或项目的正式报名者。)
Outbound Prospecting: Conduct outbound phone calls and structured WhatsApp follow-ups to nurture and engage warm prospects.(通过电话外呼和系统化的 WhatsApp 跟进,维护并开发高意向的潜在客户。)
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Collaborate with internal teams (product, pre-sales, engineering, customer success) to facilitate smooth progression of deals and a cohesive customer experience.
Monitor and report on critical sales metrics — including pipeline coverage, lead generation, and conversion rates — while consistently enhancing your understanding of enterprise software purchasing processes.
Own the technical reliability of CRM/CDP integrations and data synchronization, ensuring APIs, event feeds, identity mapping, and audience/conversion syncs between platforms.
Uphold data governance and consent requirements for targeting and tracking, including opt-out handling, suppression rules, and safe handling of customer identifiers in line with agreed standards.
Establish QA and monitoring routines for launches and ongoing operations, troubleshoot tracking/automation/data issues efficiently, and coordinate resolution with Engineering, BI/Data, and vendors.
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