300+ Contact Centre Jobs - September 2026 - High Salaries

Contact Center Assistant Contact Center Assistant

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

* Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
* Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
* Process service requests including account updates, disputes, and payment arrangements. ...

insurance Banking

Posted

a month ago

Nirvana Memorial Park Sdn Bhd

MYR2,500 - MYR2,800 Per Month

+Additional Compensation

Computer Literacy good personal appearance

Fresh Graduates

Machap, Melaka

Handle confirmation to purchase submission, lot enquiries, reservations and confirmations, transfer and cancellation cases.
Monitor and update customer database and zone plan for sold out lots.
Able to handle on customers and agents’ inquiries. ...

Posted

2 months ago

Contact Center Agent Contact Center Agent

1 Doc Resources Sdn Bhd

MYR1,700 - MYR2,000 monthly

+Additional Compensation

Communication skill Calling skill

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
Any other duties assigned by Management from time to time.

Posted

3 months ago

Customer Retention Specialist Customer Retention Specialist

Agensi Pekerjaan Asia Recruit Sdn Bhd

MYR2,800 - MYR3,500 Per Month

Near Train Station

Collaborate closely with team members and leaders to meet quality standards and productivity targets.
Escalate priority requests or feedback promptly for effective issue resolution.
Participate in ad hoc projects as assigned. ...

Service Retention Specialist Service Retention Specialist

Posted

14 days ago

Agensi Pekerjaan Asia Recruit Sdn Bhd

MYR2,800 - MYR3,500 Per Month

Near Train Station

Collaborate closely with team members and leaders to meet quality standards and productivity targets.
Escalate priority requests or feedback promptly for effective issue resolution.
Participate in ad hoc projects as assigned. ...

Customer Loyalty Specialist Customer Loyalty Specialist

Posted

14 days ago

Agensi Pekerjaan Asia Recruit Sdn Bhd

MYR2,800 - MYR3,500 Per Month

Near Train Station

Collaborate closely with team members and leaders to meet quality standards and productivity targets.
Escalate priority requests or feedback promptly for effective issue resolution.
Participate in ad hoc projects as assigned. ...

Retention Specialist Retention Specialist

Posted

14 days ago

Agensi Pekerjaan Asia Recruit Sdn Bhd

MYR2,800 - MYR3,500 Per Month

Near Train Station

Collaborate closely with team members and leaders to meet quality standards and productivity targets.
Escalate priority requests or feedback promptly for effective issue resolution.
Participate in ad hoc projects as assigned. ...

Customer Service- Taiwanese (Traditional Mandarin) Support Customer Service- Taiwanese (Traditional Mandarin) Support

Posted

14 days ago

Teleperformance Malaysia Sdn Bhd

MYR3,500 - MYR4,500 Per Month

Taiwanese Mandarin Communication Skills

Fresh Graduates

George Town, Pulau Pinang

Handle customer complaints professionally and work towards timely resolution.
Record and update customer information accurately in the system.
Follow established customer service procedures and company guidelines. ...

Be an early applicant!

Posted

14 days ago

SENIOR CUSTOMER ASSISTANT @ RASAH PRIMA SENIOR CUSTOMER ASSISTANT @ RASAH PRIMA

Watsons Personal Care Stores Sdn Bhd

MYR2,000 - MYR2,200 Per Month

Seremban, Negeri Sembilan

Fresh Graduates

Please come below venue, date & time for interview session or apply below for further arrangements:
Ms Stella - 011-2389 4675

Customer Service Point of Sale (POS) Systems

Be an early applicant!

Posted

11 days ago

Customer Service Executive Customer Service Executive

Goodwill Square (Malaysia) Sdn. Bhd.

MYR2,500 - MYR3,200 Per Month

Communication Adaptability

Fresh Graduates

Petaling Jaya, Selangor

Near Train Station

Resolve customer issues efficiently and escalate cases when required
Update customer information and interaction records accurately
Meet required service, productivity and quality KPIs ...

Posted

a month ago

Call Centre Agent Call Centre Agent

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

MYR2,600 - MYR3,500 Per Month

Contact Centre Agent Contact Centre Agent

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Basic transaction status updates
Account-related guidance and FAQs
Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...

Customer Service

Posted

2 months ago

TERRA SYSTEMS PTE. LTD.

Internship

Singapore

Adhere strictly to the client's standard operating procedures, Official Secrets Act (OSA) obligations and data protection requirements
Report for duty at least 15 minutes before shift commencement
Singapore Citizens or Permanent Residents aged 40 and above (MCPP eligibility requirement) ...

Posted

2 days ago

ASSOCIATE-CONTACT CENTRE ASSOCIATE-CONTACT CENTRE

AIA Shared Services

Officer, Contact Centre Officer, Contact Centre

Cyberjaya

Follow up on all pending cases and ensure customers are updated on the resolution timely.
Ensure meeting personal service targets in achieving service, productivity, and quality assurance level.
Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements. ...

Posted

9 days ago

Sime Darby Property

Contact Centre Specialist (Insurance) Contact Centre Specialist (Insurance)

Petaling Jaya

To manage and monitor all common facilities i.e. maintain the hygiene of the first aid room, wheelchair, baby stroller, etc.
Support the Marketing Communications department in all promotional activities / campaigns / events including event set-up, redemption.
At least SPM/STPM OR Diploma Holder ...

Posted

10 days ago

ARF (ASIA PACIFIC) PTE. LTD.

Senior Executive, Contact Centre Senior Executive, Contact Centre

Singapore

Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage
Participate in marketing and business development activities to enhance client engagement and contribute to business growth initiatives
Maintain organized and up-to-date records of client interactions, quotations, and policy documents to facilitate efficient service delivery ...

Posted

5 days ago

Singlife

Contact Centre Agent Contact Centre Agent

Singapore

The role is to deliver consistent customer experiences across multiple touchpoints (Hotlines and Customer Service pods) in accordance with the company’s service standards and quality objective:
Handle customers’ enquiries, complaints and feedback across all business channels
Handle escalated calls by new team members and outsourced contact centre ...

Posted

10 days ago

TDCX Group

Part Time, Full Time

Singapore

Escalate complex cases to the appropriate departments.
Record customer interactions and update CRM systems.
Follow up on outstanding customer requests. ...

Posted

19 days ago

Contact Centre Specialist (Cantonese Speaker) Contact Centre Specialist (Cantonese Speaker)

Lancesoft Malaysia

Assistant Manager, Group Contact Centre Assistant Manager, Group Contact Centre

KL City

Working Hours- 9.00AM-6.00PM
Job Description
* Provide quality customer service to clients over phone call or email ...

Posted

a day ago

National University Health System

Contact Centre Transformation - Executive Director Contact Centre Transformation - Executive Director

Singapore

Timely completion of audits and performance reviews.
Communicate effectively and provide guidance to Service Team Leaders and Customer Service Associates.
Conducts staff performance appraisal regularly by developing and reviewing actions plans. ...

Posted

5 days ago

OCBC

Senior Manager, Group Contact Centre Senior Manager, Group Contact Centre

Singapore

Scale Singapore’s model into a regional framework across markets (Malaysia, Hong Kong & Indonesia).
Anticipate and navigate regulatory, cultural, and operational complexities across geographies.
Align regional stakeholders to ensure adoption and consistent delivery. ...

Posted

4 days ago

National University Health System

Senior Executive, Contact Centre Senior Executive, Contact Centre

Singapore

Gather user feedback and lead enhancement/change requests from ideation through implementation.
Use data to identify operational gaps and recommend resolutions.
Conduct daily health checks to ensure the system meets performance standards. ...

Posted

6 days ago

Singlife

AVP, Contact Centre Technology Leadership AVP, Contact Centre Technology Leadership

Singapore

The role is to deliver consistent customer experiences across multiple touchpoints (Hotlines and Customer Service pods) in accordance with the company’s service standards and quality objective:
Handle customers’ enquiries, complaints and feedback across all business channels
Handle escalated calls by new team members and outsourced contact centre ...

Posted

17 days ago

Hong Kong Telecom

Customer Service Executive (Contact Centre) Customer Service Executive (Contact Centre)

Wan Chai

Note: Experience with Genesys, NICE, or Twilio is highly valued. You must be able to translate best practices from these platforms into our Huawei-based architecture where applicable.
Oversee the AMS team to ensure 99.9%+ platform availability, rapid incident resolution, and proactive maintenance.
Implement robust monitoring, logging, and alerting mechanisms for the contact center stack. ...

Posted

10 days ago

OCBC

Contact Centre Specialist (Insurance) Contact Centre Specialist (Insurance)

Malaysia

To achieve first call resolution where possible and follow up with customers on unresolved issues.
To perform after call duties and quality assurance in accordance with the set procedures with zero defect.
To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements. ...

Posted

11 days ago

ARF (ASIA PACIFIC) PTE. LTD.

Contact Centre Team Leader Contact Centre Team Leader

Singapore

Posted

19 days ago

AGAPE CP HOLDINGS PTE. LTD.

Assistant Manager, Group Contact Centre(10405) Assistant Manager, Group Contact Centre(10405)

Geylang

Performs quality audit checks on the CSO handling the programme. Audit checks should include account access, soft skills, knowledge management and resolving MoP’s queries in accordance with the provided resources.
Train CSO based on the provided resources. Prepare competency quiz, test, and check-ins to ensure that CSO are provided with accurate information.
Take ownership of team results, understand developmental needs, and provide support to the team. ...

Posted

19 days ago

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.

Customer Service Executive – Contact Centre Customer Service Executive – Contact Centre

Singapore

Timely completion of audits and performance reviews.
Communicate effectively and provide guidance to Service Team Leaders and Customer Service Associates.
Conducts staff performance appraisal regularly by developing and reviewing actions plans. ...

Posted

4 days ago

CANWORKONE.SG EMPLOYMENT PTE. LTD.

Contact Centre Agent (1 Year Contract renewable) Contact Centre Agent (1 Year Contract renewable)

Singapore

Posted

10 days ago

PARADIGM RECRUITMENT PTE. LTD.