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300+ Contact Centre Jobs - September 2026 - High Salaries
Showing 363 jobs results for
"contact centre"
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Paradigm Recruitment Pte Ltd
CANWORKONE.SG EMPLOYMENT PTE. LTD.
Undisclosed
Singapore
- Monitor project milestones, manage risks proactively, and implement corrective actions to keep initiatives on track.
- Analyze operational data and prepare meaningful reports that provide insights into service performance, resource utilization, and project outcomes, supporting data-driven decision-making.
- Collaborate closely with internal stakeholders and cross-functional teams to align operational priorities, strengthen partnerships, and achieve shared organizational goals. ...
Posted
13 days ago
Undisclosed
Ulu Kelang
- Accelerate your path toward senior solutions engineering or product roles by owning measurable demo success metrics. Document technical wins and case studies that highlight your impact on deals and deployments.
- Gain visibility with product and engineering teams by feeding back field insights that influence roadmap priorities. Learn how product decisions are made and how to translate customer requests into deliverable scope.
- JobSummary ...
Posted
4 days ago
RECRUIT EXPRESS PTE LTD
SGD2,200 - SGD2,200 Per Month
Singapore
- Record and follow up on enquiries where necessary.
- Provide courteous and efficient customer service to patients and visitors.
- Perform basic administrative and data-entry duties. ...
Posted
7 days ago
National University Health System
Undisclosed
Singapore
- Engage stakeholders and gather user feedback to identify opportunities for system enhancements and continuous improvement.
- Lead and support system enhancement and change requests/initiatives, including requirements gathering, user acceptance testing (UAT), and validation of system functionalities.
- Support Technology Refresh and digital transformation projects/initiatives through the preparation of system requirements specifications, procurement documentation, coordination of vendors’ demonstrations, meetings and other procurement/project related activities. ...
Posted
20 days ago
RECRUIT EXPRESS PTE LTD
SGD2,200 - SGD2,200 Per Month
Singapore
- Record and follow up on enquiries where necessary.
- Provide courteous and efficient customer service to patients and visitors.
- Perform basic administrative and data-entry duties. ...
Posted
8 days ago
ALLIANCE HEALTHCARE GROUP LIMITED
SGD2,500 - SGD2,500 Per Month
Singapore
- To succeed in this role, you should be passionate about delivering service excellence and eager to learn and grow. You will also have the opportunity to work alongside experienced mentors who will support your development and help you grow professionally.
- How You Will Make an Impact:
- · Serve as the first point of contact for all customer and member enquiries. ...
Posted
19 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Competitive benefits and wellness initiatives.
- Join the Most International Company in the World – DHL Express Singapore
- Would you like to join the world’s most international company? At DHL Express, we have been pioneering cross-border express shipping since 1969, connecting people and businesses in over 220 countries and territories. We don’t just deliver parcels—we deliver possibilities. If you want to make an impact that matters, join our Insanely Customer-Centric team today! Explore exciting opportunities at https://careers.dhl.com/global/en. ...
Posted
25 days ago
Undisclosed
Malaysia
- To liaise effectively with other members of the Contact Centre and other departments to resolve enquiries/requests, where applicable.
- Equipped and knowledgeable in all areas such as Product Knowledge, Procedures, Guidelines, Services and customer handling skills.
- Adherence to schedule on and occupancy in the Contact Centre. ...
Posted
21 days ago
Undisclosed
KL City
- Update complete and accurate information on policyholders’ interaction in the Customer Relationship Management (CRM) system.
- Ensure effective and timely follow-up to our policyholders/ financial representatives.
- Assess appeals and put up recommendation to Managers/ Head of Department. ...
Posted
12 days ago
Undisclosed
Singapore
- Analyze contact centre processes, workflows, and customer journeys to identify pain points and opportunities for improvement to customer and employee experience
- Integrate agentic AI bots into the omni-channel environment to augment human agents, improve resolution speed, and enhance proactive outreach
- Redesign and streamline end-to-end processes using digital first mindset and approach ...
Posted
21 days ago
SGD3,200 - SGD3,200 Per Month
Singapore
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
11 days ago
Undisclosed
- Deliver high-quality customer service and maintain accurate records in the TIPS system.
- Complete assigned tasks, support ad hoc activities, and ensure seamless service delivery.
- Provide cross-support to Claims Operations and other functional teams as required. ...
Posted
11 days ago
Undisclosed
KL City
- To achieve first call resolution where possible and follow up with customers on unresolved issues.
- To perform after call duties and quality assurance in accordance with the set procedures with zero defect.
- To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements. ...
Posted
12 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Solicit customers’ feedback and identify problem trends for improvement actions
- Strong communication skills & Customer Service personality.
- Experience in call center and/or customer service or banking background have an advantage ...
Posted
13 days ago
National University Health System
Undisclosed
Singapore
- Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
- Minimum Diploma in any discipline. (Fresh graduates are welcomed) ...
Posted
19 days ago
National University Health System
Undisclosed
Singapore
- Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
- Minimum Diploma in any discipline. (Fresh graduates are welcomed) ...
Posted
19 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Render support to submit waiver requests for those waiver cases submitted via IVR
- Adherence to the rules and guidelines as per the Bank's Code of Conduct and Group Banking Operations Policy when handling emails, faxes, letters, processing requests and Social media management.
- Proficient in Microsoft Office (Word, Excel, Outlook) ...
Posted
5 days ago
AGAPE CP HOLDINGS PTE. LTD.
SGD2,000 - SGD2,700 Per Month
Geylang
- Enter details of all the interactions accurately in the designated interaction management system.
- Maintain good soft skills throughout their interactions with Ptcp or MoP.
- Follow up on cases that have been forwarded to POCs/external stake holders and ensure that resolution is being provided to MoP. ...
Posted
23 days ago
MYR6,500 - MYR6,800 Per Month
KL City
- Mandarin (Required)
- Key Responsibilities
- Team Management: Manage and supervise a team of Call Centre Agents, including shift scheduling, attendance monitoring, and conducting regular team meetings. Provide ongoing coaching, guidance, and performance feedback to enhance team capability and productivity. Foster a positive and collaborative team environment to drive engagement and performance. ...
Posted
a month ago
MYR6,500 - MYR6,800 Per Month
KL City
- Mandarin (Required)
- Key Responsibilities
- Team Management: Manage and supervise a team of Call Centre Agents, including shift scheduling, attendance monitoring, and conducting regular team meetings. Provide ongoing coaching, guidance, and performance feedback to enhance team capability and productivity. Foster a positive and collaborative team environment to drive engagement and performance. ...
Posted
a month ago
Asst Manager, Appointment - Contact Centre Operations Asst Manager, Appointment - Contact Centre Operations
National Healthcare Group
Undisclosed
Singapore
- Monitor project milestones, manage risks proactively, and implement corrective actions to keep initiatives on track.
- Analyze operational data and prepare meaningful reports that provide insights into service performance, resource utilization, and project outcomes, supporting data-driven decision-making.
- Collaborate closely with internal stakeholders and cross-functional teams to align operational priorities, strengthen partnerships, and achieve shared organizational goals. ...
Posted
20 days ago
National University Health System
Undisclosed
Singapore
- Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
- Minimum Diploma in any discipline. (Fresh graduates are welcomed) ...
Posted
20 days ago
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