Address and resolve customer complaints and concerns promptly and professionally, employing conflict resolution techniques to ensure a positive guest experience.
Administer payroll processing using SQL Payroll, ensuring accuracy and timeliness of salary payments, statutory contributions, and employee reimbursements.
Support inventory management by assisting with stock takes, receiving deliveries, and ensuring proper storage of food and beverage items to minimize waste and control costs.
Address and resolve customer complaints and concerns promptly and professionally, employing conflict resolution techniques to ensure a positive guest experience.