Build strong relationship and good rapport with key personnel in outlets and educate them in terms of product information, positioning of each products, and execution of activities.
To ensure brand presence in every outlet. All Point of Sales materials are visible in place.
Plan and implement Account Coverage Plan to ensure all outlets are covered effectively and timely.
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Work closely with the sales and application teams to align on messaging, strategy, and customer engagement plans.
Monitor market developments and clinical trends to identify opportunities for portfolio expansion or enhancement.
Build and maintain strong relationships with Key Opinion Leaders (KOLs), clinicians, and partners to strengthen product credibility and visibility.
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Provide personalized and seamless support to international patients by coordinating their healthcare journey and ensuring an enhanced patient experience throughout their visit. Support the implementation of streamlined service processes while maintaining high standards of customer care and operational efficiency.
Key Responsibilities
· Meet and greet international patients upon arrival.
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Visit patients in the unit with team members to assess conditions, re-plan nursing care, and determine nursing priorities based on patient needs and staff availability.
Provides personalized, comprehensive care to patients, ensuring meticulous documentation and prompt communication of abnormal findings, and provides exceptional critical care for critical conditions using advanced life support technologies like mechanical ventilation, high frequency mechanical ventilation, Continuous Positive Airway Pressure (CPAP), arterial and venous umbilical catheter line (UAL/UVL), Intra-aortic balloon p IABP, CRRT, pacemakers, and acute myocardial infarctions.
Demonstrate high standard of nursing practices in caring for ante/post-natal newborn, management of ill / sick babies and etc.
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Visit patients in the unit with team members to assess conditions, re-plan nursing care, and determine nursing priorities based on patient needs and staff availability.
Provides personalized, comprehensive care to patients, ensuring meticulous documentation and prompt communication of abnormal findings, and provides exceptional critical care for critical conditions using advanced life support technologies like mechanical ventilation, high frequency mechanical ventilation, Continuous Positive Airway Pressure (CPAP), arterial and venous umbilical catheter line (UAL/UVL), Intra-aortic balloon p IABP, CRRT, pacemakers, and acute myocardial infarctions.
Demonstrate high standard of nursing practices in caring for ante/post-natal newborn, management of ill / sick babies and etc.
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Responsible for expediting the orders in scope from PO creation to Supplier Delivery.
Initiate Cancel/Modify requests for purchase orders in SLB systems (SAP, SWPS, GOLD, and Lawson) after consultation with internal stakeholders and external suppliers.
Update the ERPs with all the relevant dates and supplier feedback ensuring this information are reflected in the Business systems and metrics.
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Assist new member enrollment and issue memberships cards
Maintain customer relationship by providing program and service information, attend to inquiries
Resolves product or service problems by clarifying the members and merchants complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction; and following up to ensure resolution
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If you want a steady clinic role where you care for patients and support a close-knit team, consider working with us at Lifequest Healthcare Sdn Bhd. We provide accessible primary care and practical health support to our local community.
As a Clinic Assistant you keep daily operations running, from greeting patients and preparing treatment rooms to keeping records accurate and appointments on time. You make it easier for clinicians to focus on patient care by handling routine tasks reliably.