ITIL Foundation Certificate, vendor and non-vendor specific certifications in customer service, Windows, Microsoft Office, and networks. Training in IT end-user support and global shared services / call center environments highly desirable.The incumbent is expected to undertake the following duties and responsibilities:
Work closely with the IT team to verify that bonus calculation logic and system configurations are accurate and aligned with the approved compensation plan.
You ensure all plan documents, employee communications, intranet content, benefits records, and regulatory reports are accurate, up to date, and aligned with current mandates and compliance standards.
Payroll Analysis & Administration: Ensure accurate, timely, and compliant payroll processing by validating employee remuneration data, adminis ate implementation of approved reward initiatives to support employee satisfaction and policy compliance.
Establish proof of loss by studying medical documentation; assembling additional information as required from other sources, such as claimant history, physician, employer, hospital details, type of medication, procedures & etc. Escalate questionable claims to the direct supervisor / medical advisory officers (if required).
Establish proof of loss by studying medical documentation; assembling additional information as required from other sources, such as claimant history, physician, employer, hospital details, type of medication, procedures & etc. Escalate questionable claims to the direct supervisor / medical advisory officers (if required).
Establish proof of loss by studying medical documentation; assembling additional information as required from other sources, such as claimant history, physician, employer, hospital details, type of medication, procedures & etc. Escalate questionable claims to the direct supervisor / medical advisory officers (if required).
To support and lead a team of assessors in pre-certification, hospitalization, case management in the issuance of guarantee letter in compliance to Company’s requirements and guidelines.
Establish proof of loss by studying medical documentation; assembling additional information as required from other sources, such as claimant history, physician, employer, hospital details, type of medication, procedures & etc. Escalate questionable claims to the direct supervisor / medical advisory officers (if required).
Leveraging data to optimize decision-making by maintaining benefits inventories, managing program data, and delivering meaningful insights and analysis.