Participate in improving complaint handling processes, propose product or service workflow enhancements, and reduce complaint escalation rates from the source.
End-to-End Local Recruitment: Lead end-to-end recruitment for local Commissioning Engineers. Source talent through local job portals, manage screening, coordinate interviews, extend offers, and build a steady talent pipeline to support business growth.
Utilize accounting software and Microsoft Excel to organize financial data, perform calculations, and generate reports for tax and accounting purposes.